Senior Program Manager, AI Delivery

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

This role is not available for any form of immigration sponsorship or support, including completion of the Form I-983 training plan required for STEM OPT. 

Key Responsibilities:

AI/ML Project & Program Management

• Manages end-to-end AI/ML project delivery, from planning through deployment and ongoing operations and monitoring
• Develops detailed plans, sprint schedules, and coordinates resource allocations, ensuring on-time, on-budget, and high-quality execution
• Applies agile methodologies, MLOps, and CI/CD best practices for streamlined AI/ML development
• Adheres to IT Portfolio Strategy, Enterprise Architecture and Data Governance standards, collaborates with IT on vendor selection. 
• Coordinates with IT Security, IT Resource Center, IT Business Solutions and IT Technical Solutions teams, including the Data and Analytics team for resource needs and project execution.  
• Identifies and resolves risks, blockers, and manages dependencies

Cross-Functional Team Leadership & Collaboration

• Leads, coordinates project resources, and enables high-performing project teams comprised of internal and external contract resources including ML and IT resources
• Communicates effectively across disciplines, bridging business intent with technical execution, and transparent reporting on delivery, risks, and quality

Technical Acumen & Platform Operationalization

• Possesses a strong understanding of AI/ML platforms, data governance, and cloud environments
• Guides solution design, ensuring scalable, reliable, secure, and compliant platforms
• Collaborates with technicals teams on MLOps, automated testing, and operational excellence

Stakeholder Management & Business Alignment

• Communicates and establishes strong relationships with business and product stakeholders to ensure strong strategic alignment
• Defines clear success metrics and monitors KPI performance and value realization to inform continuous improvement
• Supports business case development and definition of scope & product requirements ensure AI solutions meet business needs
• Supports adoption and user enablement for delivered AI solutions, ensuring measurable business impact

Risk Management & Quality Assurance

• Identifies, assesses, and mitigates AI project risks across technical, operational, ethical, and compliance domains
• Ensures adherence to quality standards, best practices, and regulatory compliance for AI solutions
• Implements governance mechanisms for ethical AI development, balancing innovation with control

Experience & Qualifications:

Education

• Bachelor’s degree in Information Systems, Computer Science, Engineering or related field with 7+ years of experience in program management, technical product management, AI or analytics delivery, engineering or equivalent experience

Professional Experience

• Experience in product/program management with direct AI/ML solution delivery
• Track record of success and demonstrated ability to manage complex delivery programs across data and engineering teams
• Technical fluency in cloud & data platforms delivering projects involving Azure Data Services
• Hands-on experience implementing MLOps delivery controls including CI/CD pipelines for AI/ML solutions
• Strong conceptual understanding of machine learning, NLP, and emerging agent‑based AI patterns sufficient to lead delivery and partner effectively with engineering teams
   
• Familiarity with global privacy, access control, and regulatory compliance
• Supplementary certifications in AI product management, cloud platforms, or project/program management (e.g., PMP, Agile/Scrum) advantageous.

Capabilities & Leadership Attributes

• Strong stakeholder management skills, with a proven ability to influence and collaborate
• Excellent communication, stakeholder and risk management skills
• Excellent analytica