RETAIL FOOD SERVICE MANAGER

 Salary: 65,000 - 75,000 / year based on experience

Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training 

Pay Grade: 14 

 

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

As the Retail Food Service Manager, you will lead the day-to-day operations of the retail and cafeteria services within a large acute care hospital. With a focus on quality, safety, and exceptional customer service, you will oversee retail operation and collaborate with the Executive Chef and Patient Services Manager to deliver an outstanding dining experience. This role requires strong leadership, financial acumen, and a passion for retail foodservice excellence.

Key Responsibilities:

• Manage and coordinate all retail dining services, including menu execution, marketing, and customer service.

• Plan and supervise special functions and promotional events.

• Maintain cash handling controls, ensure accurate payroll records, and oversee hiring and training of hourly team members.

• Implement corporate policies, safety procedures, and service standards.

• Train staff on portioning, cashiering, sanitation, and guest service skills.

• Communicate effectively with team members, hospital staff, and guests.

• Monitor compliance with food safety, sanitation, and regulatory guidelines.

• Complete all required reports in a timely and accurate manner.

• Lead and coach a team of 4 supervisors and 35 hourly associates to achieve performance and customer satisfaction goals.

Preferred Qualifications:

• Bachelor’s Degree in Food Services Management, Hospitality, or a related field; or Associate's Degree with 3+ years of related experience.

• 1–3 years of foodservice management experience, preferably in a high-volume retail or healthcare environment.

• Experience with P&L accountability and contract-managed services.

• Strong understanding of food trends, cost controls, and retail marketing strategies.

• Proficiency in Microsoft Office, point-of-sale systems, and other operational tools.

• Excellent interpersonal and communication skills.

• Demonstrated leadership and team development abilities.

This is a great opportunity for a driven foodservice leader to grow within a dynamic healthcare environment, making a direct impact on both team performance and guest satisfaction.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Morrison Healthcare are offered many fantastic benefits. 

 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or u