People Partner - Bilingual (English/Spanish)

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION:

The People Partner position is responsible for leading HR-related duties on a professional and confidential level at the EVERSANA warehouse facilities located in Memphis, TN. The primary HR areas of focus include, but are not limited to, the following: employee relations, payroll and benefit administration including employee support, workers' compensation, onboarding and offboarding experiences and employment law compliance both locally and federally, as appropriate.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Collaborate with Director of HR and the Channel Business Unit to determine the annual business goals/needs and to determine how the People Partner position supports those priorities.
• Ensure full understanding of EVERSANA Total Rewards programs including base pay, variable pay and benefit offerings as those apply to different positions.
• Manage all employees' questions including an accurate and timely response to each employee on a daily basis in both English and Spanish
• Recommend and implement process improvement ideas for processes, people and technology issues as they relate to HR and to the Channel Business Unit of EVERSANA.
• Collaborate across EVERSANA to ensure knowledge sharing of best HR practices.
• Partner with third parties (such as worker's compensation, etc.) and also partner with other business areas within EVERSANA (payroll, as an example) to ensure key stakeholder buy in where applicable. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Hours: this is a full-time, exempt position where the hours may vary given the work and business needs. 
• Location: This position works 100% on-site at the EVERSANA warehouse facilities in Memphis, TN
• Travel: this position will not normally travel; however, it may need to be available to travel in certain circumstances such as an all-HR meeting

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: Bachelor's degree, preferably in management, human resources, or another related field
• Experience and/or Training:
  • 5+ years of previous HR experience in human resources as a coordinator, associate, generalist or above, including all HR facets of the job
  • 1+ years of previous experience in a manufacturing or 3PL warehouse environment in an HR role
  • Understanding of HR best practices and employment laws, including federal and local regulations
  • Proven experience in employee relations and conflict resolution
  • Familiarity with payroll processes and benefits administration
• Skills and Abilities: