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Administrative Admissions Assistant/Medical Records

Otterbein SeniorLife
United Statesfull_timeVerifiedPosted 19 May 2026

About the role

**Now Offering DailyPay**

Inspired by faith we strive to enrich individual life journeys for all by providing high quality service in a cheerful, timely manner and by communicating, coordinating, and cooperating with others to attain goals.

Essential Functions and Responsibilities: 

  • Responsible for organizing, planning, and directing the medical records section as directed by the Director of Nursing in accordance with established policies and procedures.
  • Maintains all new and re-admissions by assuring that all record information is complete and accurate.
  • Responsible for assuring that history, physicals, and discharge records are current and accurate on all residents.
  • Answers inquiries concerning medical records functions and prepares correspondence as necessary.
  • Maintains confidentiality of all pertinent resident care information to assure that resident rights are protected, releasing information only as required by established policies and procedures.
  • Retrieves information from records as authorized/required for insurance companies, Medicare, physicians, and other authorized personnel while maintaining confidentiality.
  • Collects, assembles, checks, codes, and files resident charts and records according to established procedure.
  • Responsible for proper storage and filing of medical records by assuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
  • Responsible for period auditing of all current residents’ charts and reporting problems.
  • Assists with unit calendar and transportation scheduling in a cooperative manner.
  • Orders, maintains inventory, and bills all ancillary services to all payment methods working with the Director of Nursing to maintain supplies adequately and budget in line.
  • Maintenance slips are completed and delivered to campus center as indicated.
  • Understands the relationship of this job to the facility mission and to other jobs in the facility.
  • Willingly works with coworkers, supervisors and staff from other departments to solve problems and to improve processes and services in regards to medical records maintenance.
  • Participates on facility/department committees and task forces.
  • Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments.
  • Meet with Residents/Patients and family to process all paperwork for admissions
    • Ability to interpret informational forms required for all new admissions and respond to questions.
  • Provide support for the Marketing/Admissions staff.
  • Enter admission data into Point Click Care (Operating Systems)
  • Conduct tours of Nursing Areas
  • Maintain resident and employee’s rights and confidentiality.
  • Interact positively with residents, family members, employees and visitors under a variety of conditions and circumstances.
  • Maintain supply of Information Packets
  • Process documents including letters, memos, minutes, residents Telephone Directory, Residents’ Manual, Admission Forms, etc., upon request.
  • Process all paperwork for admissions for new residents
  • Follows all established policies and guidelines/procedures including federal and state regulations to assure that quality resident care is maintained.
  • Asks for help and support of own work efforts when appropriate.
  • Instances of absence and tardiness are within acceptable levels.
  • Willingness to work extra shifts and overtime when asked is demonstrated.
  • Willingness to accept changes in schedule and work assignments is demonstrated.
  • Consistent effort and attention to work results in quality service and performance.
  • Ways to improve work processes, efficiency, and quality are identified and discussed with the supervisor and other appropriate staff members.
  • An effort to improve job skills, knowledge and performance is evident.
  • Established personnel, department and facility policies are followed.
  • Attends mandatory educational programs identified by the facility.
  • Organization of files and desk material is orderly.
  • Sensitivity to emotional, spiritual and practical needs of resident, families, guests and staff members is demonstrated in all interactions.
  • Positive feedback and comments about the quality of work and effort have been offered by residents, families and coworkers.
  • Priorities, schedule and effort is adjusted to meet specific customer needs.
  • Problems related to safety, cleanliness and comfort of resident and work areas are reported and/or corrected.
  • Universal Precautions and Infection Control techniques ar

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Company

Otterbein SeniorLife

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