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Administrative Admissions Assistant/Medical Records
Otterbein SeniorLifeUnited Statesfull_timeVerifiedPosted 19 May 2026
About the role
**Now Offering DailyPay**
Inspired by faith we strive to enrich individual life journeys for all by providing high quality service in a cheerful, timely manner and by communicating, coordinating, and cooperating with others to attain goals.
Essential Functions and Responsibilities:
- Responsible for organizing, planning, and directing the medical records section as directed by the Director of Nursing in accordance with established policies and procedures.
- Maintains all new and re-admissions by assuring that all record information is complete and accurate.
- Responsible for assuring that history, physicals, and discharge records are current and accurate on all residents.
- Answers inquiries concerning medical records functions and prepares correspondence as necessary.
- Maintains confidentiality of all pertinent resident care information to assure that resident rights are protected, releasing information only as required by established policies and procedures.
- Retrieves information from records as authorized/required for insurance companies, Medicare, physicians, and other authorized personnel while maintaining confidentiality.
- Collects, assembles, checks, codes, and files resident charts and records according to established procedure.
- Responsible for proper storage and filing of medical records by assuring that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of work day, etc.
- Responsible for period auditing of all current residents’ charts and reporting problems.
- Assists with unit calendar and transportation scheduling in a cooperative manner.
- Orders, maintains inventory, and bills all ancillary services to all payment methods working with the Director of Nursing to maintain supplies adequately and budget in line.
- Maintenance slips are completed and delivered to campus center as indicated.
- Understands the relationship of this job to the facility mission and to other jobs in the facility.
- Willingly works with coworkers, supervisors and staff from other departments to solve problems and to improve processes and services in regards to medical records maintenance.
- Participates on facility/department committees and task forces.
- Identifies and acts on opportunities to help and support work efforts of coworkers and staff from other departments.
- Meet with Residents/Patients and family to process all paperwork for admissions
- Ability to interpret informational forms required for all new admissions and respond to questions.
- Provide support for the Marketing/Admissions staff.
- Enter admission data into Point Click Care (Operating Systems)
- Conduct tours of Nursing Areas
- Maintain resident and employee’s rights and confidentiality.
- Interact positively with residents, family members, employees and visitors under a variety of conditions and circumstances.
- Maintain supply of Information Packets
- Process documents including letters, memos, minutes, residents Telephone Directory, Residents’ Manual, Admission Forms, etc., upon request.
- Process all paperwork for admissions for new residents
- Follows all established policies and guidelines/procedures including federal and state regulations to assure that quality resident care is maintained.
- Asks for help and support of own work efforts when appropriate.
- Instances of absence and tardiness are within acceptable levels.
- Willingness to work extra shifts and overtime when asked is demonstrated.
- Willingness to accept changes in schedule and work assignments is demonstrated.
- Consistent effort and attention to work results in quality service and performance.
- Ways to improve work processes, efficiency, and quality are identified and discussed with the supervisor and other appropriate staff members.
- An effort to improve job skills, knowledge and performance is evident.
- Established personnel, department and facility policies are followed.
- Attends mandatory educational programs identified by the facility.
- Organization of files and desk material is orderly.
- Sensitivity to emotional, spiritual and practical needs of resident, families, guests and staff members is demonstrated in all interactions.
- Positive feedback and comments about the quality of work and effort have been offered by residents, families and coworkers.
- Priorities, schedule and effort is adjusted to meet specific customer needs.
- Problems related to safety, cleanliness and comfort of resident and work areas are reported and/or corrected.
- Universal Precautions and Infection Control techniques ar
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