The Longboard [Sullivan's Island] | ASSISTANT GENERAL MANAGER

THE LONGBOARD [SULLIVAN’S ISLAND] | ASST. GENERAL MANAGER

FULL BENEFITS

Complete HealthCare

Dental Insurance

Vision Insurance

Accidental Death & Dismemberment

Life Insurance

Paid Time Off 

[Full Time Qualification Required. Terms and Conditions Apply]

 

NO LATE NIGHTS
HOLIDAY CLOSURES [THANKSGIVING DAY & CHRISTMAS DAY]

 

OUR EXCITING WORK ENVIRONMENT

The Longboard [Sullivan’s Island} is the second iteration of the concept originally opened on St. John in the US Virgin Islands in 2015. Like its flagship, the SI location offers innovative and refined seafood-forward island fare, and a lively bar program featuring Caribbean-inspired craft cocktails. The laid-back lifestyle of Sullivan’s Island and St. John mesh perfectly to create a relaxed, coastal vibe in a vibrant setting. 

 

THE OPPORTUNITY

The ideal candidate is a practiced problem solver, maintains a calm demeanor under pressure, persists to get the job done, and enjoys coaching and working alongside a large team to improve performance and increase retention.

The Assistant General Manager supports the General Manager and/or Director of Operations in building a cohesive team, managing the daily operations of the restaurant and creating an environment of fun, warm and relaxed hospitality. The right candidate must have the ability to manage and inspire staff, a solid understanding of restaurant operations and the ability to bring creative solutions to the table. This person must have experience managing people.

 

RESPONSIBILITIES

• 
  Ensure positive guest service in all areas. Promptly investigate and resolve complaints concerning service and food quality, taking any and all appropriate actions to turn dissatisfied guests into regulars.
• 
  Create lasting relationships with guests to ensure contagious loyalism.
• 
  Maintain an accurate plan of restaurant staffing needs. Assist with interviewing and hiring candidates.
• 
  Assist GM with employee supervision, discipline, training, development, and termination.
• 
  Develop employees by providing ongoing feedback, establishing performance expectations and assisting with performance reviews. Help and inspire each employee to reach their greatest potential.
• 
  Demonstrate integrity in all areas, both personal and professional. Instill trust and dependability among the staff, always working with a team mindset and from a place of respect.
• 
  Manage shifts including daily decision making, scheduling, product quality, and cleanliness.
• 
  Ensure that all financial and personnel administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
• 
  Ensure proper safety procedures are in place to provide a safe working and guest environment, and to reduce the risk of injury and accidents. Report employee or guest accidents promptly.
• 
  Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, health department regulations and all federal/state/local laws. Always follow and enforce company policies and procedures.
• 
  Ensure consistent, high quality of service and food preparation. Adhere to company standards to increase sales and minimize costs.
• 
  Perform other duties and responsibilities as required or requested.

 

QUALIFICATIONS

• 
  Self-discipline, initiative, leadership ability, and outgoing nature
• 
  Exceptional communication skills
• 
  Strong computer skills
• 
  Minimum 3 years of experience in a supervisory position for a full-service, high volume, casual dining restaurant or other food and beverage establishment with a similar capacity and clientele
• 
  Ability to work flexible hours, including nights, weekends and holidays as needed.

 

WHO WE ARE

We believe in living our values, some of which are:

• 
  Without integrity, all else fails.
• 
  We believe in the ongoing training and development of our staff, and see it as a worthy investment in the future of the company.