We anticipate the application window for this opening will close on - 30 May 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic Diabetes, a 2.3-billion dollar business, is actively seeking an experienced and dynamic leader to take on the Director role for the Inside Sales business. In this position, you will provide strategic direction and exceptional leadership to our robust Inside Sales group of over 400 employees in San Antonio, Texas. Your primary responsibility will be overseeing the conversion of patients interested in our product portfolio into sales, while prioritizing delivering excellent customer service to patients and prescribing Healthcare Provider offices. By doing so, you will contribute to our company's competitive edge and ensure our continued success.

This is a unique opportunity to shape the success of our inside sales organization and take the team to new heights. Join us in transforming diabetes care and making a difference in the lives of millions of people.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive.

 

Candidates must reside in the greater San Antonio, TX area. This is an onsite position; employees must be able to work onsite at our San Antonio Medtronic Office. Work schedules may vary, and candidates must have some flexibility to work evenings, holidays, weekends, and overtime. 

 

Diabetes Business Description: 

 

The Diabetes Operating Unit focuses on improving the lives of those within the global diabetes community. As a business, we strive to empower people with diabetes to live life on their terms by delivering innovation that truly matters and providing support in the ways they need it. We’re committed to meeting people with diabetes where they are in their journey, always with an aim to make their lives easier. Our portfolio of innovative solutions are designed to provide customers greater freedom and better health, helping them achieve better glucose control, while spending less time managing their disease. 

Click here to learn more about products. 

Responsibilities may include the following and other duties may be assigned.

• Strategic Leadership: Provide strategic vision and guidance to the Inside Sales activities, aligning them with the overall business objectives. Develop and implement sales strategies that drive revenue growth, process excellence, and customer satisfaction. 
• Sales Execution: Accountable for the alignment and partnership between Inside Sales and Field Sales teams, ensuring smooth, effective, and accelerated delivery to meet/exceed revenue targets and market share goals. 
• Team Management: Manage and mentor a team of Inside Sales professionals, fostering a high-performance culture. Set clear goals, provide regular feedback, and promote professional development to enhance individual and team capabilities. 
• Process Excellence: Establish and optimize sales processes, ensuring efficiency, consistency, and adherence to compliance standards. Continuously evaluate and enhance sales methodologies, technology, and techniques to maximize productivity and effectiveness. 
• Customer Service Excellence: Champion the delivery of exceptional customer service to Patients and Healthcare Provider offices. Collaborate with the field to streamline processes and drive revenue through productive and positive interactions.  
• Performance Monitoring and Analysis: Implement performance metrics and reporting mechanisms to track the effectiveness of Inside Sales initiatives. Analyze sales data,