Medical Assistant / Front Desk Coordinator (9169)

Comprehensive Pain Consultants, a PartnerCare affiliated company, is seeking a Full time Medical Assistant/Front Desk Coordinator, to join our growing and established practice in Waynesville, NC. 

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible. 

Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.

We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:

• Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion. 
• Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
• Respect.  We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
• Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement. 

Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

The Medical Assistant, under general supervision, provides appropriate care to patients as well as follows PartnerCare's service standards. You will be a part of the Clinical Care Team and will engage with our patients to develop lifelong well-being and health.

The right person for this role will delight in providing a great experience to the patient and demonstrate compassion to those experiencing chronic and/or acute pain.

Tasks and Responsibilities:

• Prepare exam rooms, equipment and supplies needed prior / during patient examinations.
• Prepare patients for consultation, taking/documenting vital signs.
• Schedule appointments for patients.
• Communicate effectively and professionally with patients, visitors, vendors, physicians, coworkers, and regulatory agencies.
• Work directly with Physician and/or Office Manager on all aspects of practice operations and workflow.
• Ability to manage a high volume of patients while multitasking effectively in a fast-paced environment.

This Medical Assistant position will be cross-trained to support both clinical and front office operations, including patient intake, scheduling, and administrative tasks as needed.

We prefer at least two years of experience but are willing to train newer teammates with the right focus on patient care, service, and teamwork.

This position requires up to 25% travel to other clinic locations, with mileage reimbursement provided.

PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more! 

Education and Experience:

• High school diploma
• Eclinicalworks (preferred)
• Certificate of completion of a Medical Assistants/ Aides course
• Previous work experience preferred.
• Current BLS or CPR certification
• Knowledge with Procedures, RFA& SI joints
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