Recreation Front Counter / Site Manager (Part-Time)

Front Counter / Site Supervisor

JOB TITLE:                 Recreation Front Counter / Site Supervisor

CLASSIFICATION:   Non-Exempt – Part Time

DEPARTMENT:        CRE/Recreation/BEAST Facility

SUPERVISOR:          Recreation Supervisor and Manager

SALARY:                     $14 Per Hour

GENERAL JOB DESCRIPTION                                                                                                  

•  To provide exceptional customer service and handle financial transactions for a high-traffic facility. The ideal candidate will have strong communication skills and be able to effectively engage with the public regarding Recreation Division programs and services at the BEAST Facility.
• Supervise recreation division sports and activities at program locations.  Supervise players, officials, and spectators at Laramie County School District #1 and City of Cheyenne facilities.

PRIMARY DUTIES AND RESPONSIBILITIES                                                                              

• Receive the public and answer questions, in person and by telephone.
• Provide excellent customer service.
• Operate computers and Rec Trac/Web Trac and relevant software.
• Supervise front desk operations by selling drop-ins, punch passes, and fobs through the computer system.
• Answer multi-line phone system and directs calls accordingly.
• Assist the public with the use of the BEAST facility.
• Practice basic principles and practices of general accounting and maintain a cash drawer.
• Operate office equipment efficiently as required.
• Maintain a professional appearance and demeanor.
• Maintain office supply inventory.
• Ensure facilities and or fields are adequately cleaned before, during, and after each event.
• Independently supervise sports and activities held at schools, outdoor facilities, and gyms.
• Uphold and enforce rules given by LCSD#1 and the City of Cheyenne.
• Prepare and maintain fields and facilities for upcoming programs.
• Set up equipment and start games on time.
• Ensure facilities are locked and secure at the end of each session.
• Other duties as assigned.

SECONDARY DUTIES AND RESPONSIBILITIES                                                                                                               

• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with customers, City officials, and the public.
• Perform other duties and responsibilities as required.
• Perform various custodial duties such as ordering and taking inventory of janitorial supplies, removing trash from receptacles, and cleaning restrooms.