Account Director, Growth

Location: Los Angeles, CA (Hybrid), Austin, TX, Atlanta, Georgia, Denver, Colorado (Remote)

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the digital economy possible.

At Telesign, the Account Director, Growth is a direct stakeholder tied to revenue and growth expectations for our most important customers. As an Account Director, Growth you are responsible for maintaining current business, increasing usage within existing use cases and driving new revenue opportunities across new use cases and business units. The Account Director, Growth will be responsible for developing and executing a comprehensive account strategy to achieve specific targets. This person will oversee creation of opportunities and articulation of the value prop for Telesign solutions within their defined accounts.  

Key Responsibilities

• Set individual account strategy and maintain account plan within the overall go to market strategy
• Work with a cross functional team with a goal of providing world class customer experience to preserve and grow existing business
• Drive incremental revenue inside mid market accounts by uncovering net new use cases, growing adoption of current opportunities, and upselling and cross-selling additional solutions
• Identify and build relationships with key decision makers, approvers, and influencers to foster a solid and trusting relationship between strategic clients and company
• Develop a complete understanding of each account including divisions, business units, organizational charts, purchasing process and decision-making hierarchy
• Consultatively solution-sell the suite of TeleSign services by mapping business challenges with technology solutions
• Closely partner with SDRs, Customer Success Managers, Solution Architects, Routing Specialists and HQ Sales Operations team
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members and executive team

Essential Requirements

• 2+ years in demonstrated sales experience with a proven track record of consistently exceeding annual team quotas and performance targets 
• Demonstrated ability to set strategy for and lead a cross functional team
• Ideal candidate will have an understanding and/or experience of CPaaS market, information security, SaaS models, identity and authentication, and B2B2C sales models
• Experience navigating complex sales cycles
• Strong written and verbal skills
• Strong collaboration and communication within departments with like-minded goal of achievement
• Self-motivated and entrepreneurial
• Attention to detail
• Bachelor’s Degree or equivalent

About the Role:

We consider many different factors to determine your compensation package at Telesign. We assess your specific job family, level, relevant skills, experience, location and other special trainings, experiences, or accomplishments you bring to the position. Pay decisions are also guided by our financial means as well as analyzed against what others earn internally. We strive to pay competitively and offer market differentiated benefits and perquisites in line with our compensation philosophy. Telesign’s good faith estimate for this position is $63,000- $120,100 + commission + benefits. This range is a reflection of many similar like positions and your actual compensation may not be at the high or low end of the range but will be based on your unique skills and other criteria mentioned. Telesign is committed to offering each individual an elevated employee experience through growth and learning opportunities in addition to an inclusive work culture coupled with other perquisites such as flexible working environment, fitness reimbursements, Grubhub gift certificates, and a year-long MasterClass subscription, just to name a few. 

About Telesign:

Telesign connects and protects online experiences with sophisticated customer identity and engagement solutions. Through APIs that deliver user verification, data insights, and communications we solve today’s unique customer challenges by bridging businesses to the complex world of global telecommunications. 

Telesign is proud to be an equal opportunity employer. We believe our differences help us create a better workplace, a better product, and a better community. We do not discriminate on the basis of race, color, ancestry, religion, national origin, marital status, pr