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MDM Data Specialist

New York, United States, United Statesfull_timeVerifiedPosted 19 Jun 2026

About the role

Role Summary

We are seeking an MDM Data Specialist to support master data transformation across customer, product, entitlement, CRM, CPQ, and revenue management domains in a SaaS environment. This role will help improve data quality, standardize master data, support governance, and enable scalable quote-to-cash processes aligned to Project Nova priorities such as Customer 360, product taxonomy, entitlements, CPQ-ready commercial structures, and revenue alignment.

The ideal candidate has hands-on experience with an enterprise MDM platform such as Informatica MDM or Reltio , along with experience working across Salesforce CRM, CPQ, billing, contracts, subscriptions, entitlements, and revenue management data. Informatica positions its MDM capabilities around trusted single-source-of-truth and 360-degree master data views, while Reltio emphasizes identity resolution, data quality, survivorship, universal IDs, hierarchies, and relationship management. Key Responsibilities

Manage and improve master data across customer, product, entitlement, account hierarchy, product catalog, subscription, contract, billing, and revenue domains .
Configure and support MDM platform capabilities, including data models, match and merge rules, survivorship rules, hierarchy management, validation rules, workflows, reference data, and data quality rules .
Support integration of master data between MDM platforms and operational systems such as Salesforce CRM, Salesforce CPQ, Salesforce Revenue Cloud, billing, ERP, data lake, and reporting platforms .
Assist with customer golden record creation, account hierarchy management, deduplication, data standardization, and Customer 360 enablement.
Support product taxonomy and product catalog data needed for CPQ bundles, pricing rules, eligibility rules, commercial BOMs, and quote-to-cash automation.
Maintain entitlement and subscription data, including customer-to-product mappings, lifecycle status, renewals, amendments, upsells, and install base visibility.
Perform data profiling, cleansing, reconciliation, validation, issue resolution, and root-cause analysis across multiple systems.
Document data definitions, business rules, source-to-target mappings, lineage, stewardship processes, and remediation actions.
Partner with Sales Operations, Revenue Operations, Finance, Product Operations, Customer Success, IT, Data Governance, and Enterprise Architecture teams.

Required Qualifications

7+ years of experience in master data management, data governance, data quality, data operations, revenue operations, sales operations, product operations, or a related data role .
Hands-on experience wi