Principal Engineer – Commercial CFC Artificial Intelligence Creation Center

Use Your Power for Purpose

Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing innovative and impactful technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. Your contributions will be instrumental in developing and supporting robust software for our business, fostering a culture that promotes innovation, and striving to improve patient care and healthcare outcomes.

About the Team

Our team is dedicated to building AI Solutions for our Customer Facing Colleagues using Salesforce and other Pfizer standard platforms for agent development in partnership with Digital, CMO, BU, and other functions to connect technology, business processes, and user experience. As a team, we develop and own the technology roadmap, maintain the digital strategy, and drive alignment across the enterprise on when to use Agent force AI versus other platforms. We anticipate and prepare for long-term development needs. With our vendors we shape platform roadmaps to meet Pfizer needs.
 

Our vision is to innovate and engineer breakthrough digital products to power business performance and transform global health.

Key Responsibilities

Technical Leadership

• Serve as the top technical authority on projects, making decisions on technology choices, design approaches, solution architecture and implementation.

• Lead and oversee the entire lifecycle excellence of engineering projects, ensuring alignment with architectural vision and adherence to best practices.

• Responsible for maintaining good code quality by promoting and ensuring secure code hygiene.

• Responsible for guiding the correct configuration of SaaS solutions to ensure security and compliance.

• Facilitate the conversation between Enterprise Architects, Business Architects, Vendors and Developers, by providing technical clarity on solution(s) to build and code to write, move content from ideation into delivery to move from concept to reality.

Cross-Team Collaboration

• Act as a translator between business stakeholders and technical engineers, to ensure that technical, security and privacy considerations are represented in strategic discussions and business objectives are being met by our solutions.

• Align objectives, dependencies, and schedules across multiple teams to keep teams unblocked, and to ensure seamless projects execution.

• Collaborate with other Principal Engineers, and through the Principal Engineers Forum, to share best practices, quality standards, address improvement areas, and ensure effective communication of information.

• Collaborate with security teams to monitor vulnerabilities, implement defenses, and ensure compliance with security best practices.

• Collaborate with digital operations and support to ensure smooth BAU operations.

Excellence by Design

• Continuously discover, define, architect, deliver, and enable solutions that support program OKRs.

• Offer deep technical expertise, providing insights and guidance, ensuring solutions are secure, compliant, scalable, maintainable, and efficient.

• Advocate for the adoption of best practices, new technologies, automation, and continuous improvement initiatives in both technical and privacy domains.

• Foster a DevOps model of success by building a culture of shared responsibilities and transparency leading to higher quality and quicker delivery of outcomes.

• Stay updated on emerging technologies, industry trends, and best practices, and apply this knowledge to improve engineering processes and drive innovation within the organization.

Coaching & Mentorship

• Provide technical guidance and mentorship to junior and mid-level engineers, facilitate knowledge sharing and taking an active role in supporting the development of the wider team and their careers. Foster a culture of excellence, innovation, and continuous learning within the engineering team.

• Act on Developer Experience (DX) survey findings and feedback from the engineering team members, to drive continuous improvement initiatives to increase the “Ease of Delivery” of the team.

• Participate in or lead code reviews, where applicable.

What You Will Achieve

In this role, you will:

• Develop and lead/co-lead highly complex projects, creating mid-term plans that impact results

• Leverage relationships to meet the needs of various business units, serving as an adv