TikTok Shop - Logistics Product Manager, Seller Growth

About the team

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.



The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.



We are looking for passionate and talented people to join our global logistics team. Together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.





Responsibilities

1. Responsible for Seller Growth Strategy and Vision:

- Define Growth Opportunities: Identify key opportunities to improve seller growth within the logistics domain. This includes understanding the core challenges faced by sellers related to fulfillment, inventory management, shipping costs, and time to market. You will work closely with data teams to analyze trends and behaviors that can inform a strategic vision for optimizing seller logistics.

- Support Seller Scaling: Develop and prioritize features or tools that enable sellers—both small and large, to scale their operations. This might include features that help sellers better manage their inventory across multiple warehouses, optimize shipping routes, or improve order fulfillment processes. Ensure that all product decisions align with broader goals to increase seller revenue, reduce costs, and improve seller satisfaction on the platform.

2. Cooperate with the e-commerce product and operation, logistic operation, data and other related teams to design, implement and promote the seller growth tools and systems for international e-commerce markets.

3. Drive continuous improvements and long term product vision with seller-centric feedback loop: Continuously gather feedback from sellers through surveys, interviews, and data analysis. Use this feedback to iterate on existing products and identify new opportunities for improvement.