(Summer 2026)Student, Intern-IT Infrastructure Hosting

Job Title: (Summer 2026)Student, Intern-IT Infrastructure Hosting

Work Place Flexibility: Hybrid 

Legal Entity: Entergy Services, LLC 

 

Job Purpose

Reporting to the Service Delivery Manager (SDM) within Information Technology (IT) Infrastructure Hosting, Intern will serve as a support member to the infrastructure service delivery and operational support team. This role will work with infrastructure team leads to help deliver application and infrastructure solutions and perform support tasks. With a continuous improvement mindset, the Intern will work to identify improvements to IT processes.

 

Job Responsibilities 

• Infrastructure Operational Support – Assess reported application issues, identify root causes, develop solutions/fixes, and support the release of changes/fixes through the Change and Release Management process.  Evaluate and respond to general service requests.
• Continuous Improvement (CI) and Automation – Assesses existing applications and manual work processes to identify opportunities for continuous improvement or possible automation.  Assist with development and implementation of approved CI or automation tasks.  Review and update existing automation to remain compliant and function with approved process and application changes
• Documentation Maintenance – Update application support documentation based on approved change requests.  Maintain departmental processes, work instructions, and training materials as assigned.
• Data Analysis and Metrics – Perform report data extractions and provide analysis of data findings.  Support the collection and reporting of defined performance metrics.  Recommend improvements to existing metrics.
• Special Projects – Work under the guidance of team leads and collaborate with peer team members, to perform tasks and complete goals on assigned special projects.  Perform other activities as assigned by the SDM.

 

Education, Experience and Certification

Minimum education required of the position

• Actively pursuing a BS/BA degree in Management Information Systems, Computer Science, Engineering, or other technical area of study.
• GPA of 3.00 or higher (on a 4.00 scale

 

Knowledge/Skills/Capabilities:

• Foundational computer science concepts, application design methods, and software coding skills
• Effective communication skills and detailed oriented
• Ability to leverage continuous improvement practices
• Ability to establish positive and collaborative relationships
• Ability to plan, schedule, and prioritize tasks
• An entrepreneurial and creative approach to developing new, innovative ideas
• Ability to influence others
• A high degree of integrity and transparency
• Ability to evaluate multiple options and make the best decision 
• Ability to work well in diverse teams and encourage teamwork

Primary Location: Arkansas-Little Rock Arkansas : Little Rock 
Job Function: Students / Early Careers
FLSA Status: Nonexempt 
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 121053
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and