Senior Executive Assistant

Job Description:

The Role

The Executive Assistant provides high-level administrative support to the Leader by managing schedules, coordinating meetings, handling correspondence, and performing various tasks to ensure the efficient operation of the President’s office.

• Administrative Support: Manage the calendar, schedule appointments, and coordinate meetings.
• Travel Arrangements: Coordinate travel plans, including flights, accommodations, and itineraries (for domestic and international travel).
• Meeting Coordination: Prepare agendas and follow up on action items from meetings.
• Liaison Role: Act as a point of contact between the executive and stakeholders.
• Event Planning: Assist in planning and coordinating company events and functions.
• Project Management: Handle special projects as assigned by the Leader, ensuring timely completion.
• Confidentiality: Maintain confidentiality of critical information and handle it with discretion.

The Expertise and Skills You Bring

• Education: Bachelor’s degree in business administration, Communications, or a related field.

• Experience:
  • Demonstrated ability in an executive assistant role, preferably supporting senior level executives.
  • Effective organizational and time-management skills, with the ability to prioritize and balance multiple tasks simultaneously, reacting and thinking quickly while cutting through ambiguity.
  • Strong written and verbal communication skills.
  • Unrivaled attention to detail and consistent delivery of the highest quality of work
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • High level of integrity and discretion.
  • Strong interpersonal skills and the ability to build relationships with internal/external partners.
  • Professional maturity and ability to efficiently work with all levels of management.
  • A self-starter with the ability to take initiative in a fast-paced environment.

Preferred qualifications

• 5+ years of experience in a similar role within the same industry.
• Familiarity with project management tools and software.
• Ability to work independently and as part of a team.
• Help leader carry out leadership vision
• Proactively support Executive and anticipate and prioritize their needs
• Handle expenses and help coordinate travel needs
• Think beyond what is asked and challenge (when appropriate) the next steps being proposed
• Help collect, coordinate, monitor, and distribute information pertinent to all levels of the business
• Support business protocols and standard processes

The Team 

Your work will support the growth of Fidelity’s Personal Investing, Workplace, and Institutional businesses by helping enable the strategy of our Contact Center platform in the cloud.  Our Mission is to CONNECT clients & associates WHENEVER; WHEREEVER & HOWEVER they want. Our common purpose as an organization is to create better futures for our clients, associates, and Fidelity. We take phenomenal pride in making the world’s most trusted financial expertise accessible at the preference of the client. We strive to empower our clients to make smart financial decisions so they can reach their goals and live the life of their dreams! 

 

At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling 'Dynamic Working'. Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity work location for at least one week, 5 consecutive days, every two weeks. These requirements are subject to change. 

Certifications:

Category:

Administration

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offs