Senior Quality Engineer

Who we are

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.

What we need 

As a Senior Quality Engineer you will interface with manufacturing, supplier quality, engineering and test to drive high levels of quality and field reliability of our system. The candidate must be able to understand the application of our products and their use environments to appropriately and strategically apply technical knowledge, tools an methodologies to drive product quality. Applying statistical and reliability methods this position will examine the field data, bot health, subsystem/components defects, and site quality concerns. 

What we do  

The Quality team is part of the Manufacturing organization which is responsible for driving continuous improvement practices of our systems' performance. Our quality team ensures that the products and processes meet the highest standards of quality, safety, and reliability. Their primary focus is to maintain consistency in the production of robots and automated systems that meet customer requirements and comply with industry standards. The quality team collaborates closely with various departments to ensure that quality is integrated throughout the entire product development and manufacturing lifecycle. 

What you’ll do 

• Provide Quality leadership withing the quality group, focusing on identification and timely resolution of issues via structured quality methods. 

• Plan, execute, and manage quality activities and setting a high standard so quality issues are prevented. 

• Employ QRRC (Quick Response Quality Control), 8-D and 5-why methodology to deliver efficient and effective root cause analysis and corrective / preventive actions that ensure there is no recurrence 

• Communicate issues and drive resolution with bot manufacturing, test and engineering.  

• Analyze and evaluate field return materials.  

• Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions with cross functionally to permanently resolve quality issues 

• Represent Quality in New Product Development Programs. Provide technical support and problem resolution for issues encountered during design verification testing, product qualification, and process validation. 

• Perform manufacturing Quality activities focused on daily and weekly updates on manufacturing and performance utilizing dashboards and KPIs.  

• Lead and collaborate with Operations Engineering to drive Corrective Actions against the failures found in manufacturing  

• Other duties assigned. 

What You’ll Need  

• Bachelor's degree in Engineering or related discipline required. (electrical, mechanical or robotics degree preferred) 

• Minimum of 10 years of quality engineering experience within a regulated manufacturing industry. 

• Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.) Strong quantitative and analytic skills; capable of translating findings into business actions 

• Strong process engineering fundamentals with the ability to identify critical control points 

• Experience using Control Plans, FMEA’s and PPAP or equivalent part approval process. 

• Experience in reliability methods and failure mode analysis (DFMEA, PFMEA) 

• Familiar with statistical process control software such as SAA, Minitab, and JMP Advanced excel silks to organize and treat data 

• Ability to present written and verbal presentation to engineering and manufacturing senior management 

• CQE, Six Sigma Black Belt preferred (must show deep core knowledge)  

Other Considerations  

• Up to 20% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations. 

• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi-weekly basis. 

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About Symbotic

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges