Dental Administrative Assistant

This is a remote position.

• 40 hours per week
  
• Agent 1: Monday to Friday, 6am to 3pm Calgary, Alberta, Canada time (8:00 PM to 5:00 AM Manila Time) with a 1 hour unpaid break
  
• Agent 2: Monday to Friday, 1pm to 10pm Calgary, Alberta, Canada time (3:00 AM to 12:00 PM Manila Time) with a 1 hour unpaid break
  
  

• Manage client appointment requests and fulfill bookings efficiently.
  
• Communicate effectively with clients to close booking requests promptly.
  
• Maintain and reconcile the booking calendar with the in-office calendar in real-time.
  
• Provide outstanding customer service, ensuring a professional and friendly demeanor.
  
• Collaborate with our team to enhance client experience and office efficiency.
  

Requirements

• Strong English communication skills (verbal and written) with a professional tone.
  
• Proven customer service experience, preferably in a healthcare or dental setting.
  
• Ability to manage scheduling in real-time within Mountain Standard Time.
  
• Familiarity with Cleardent software is a plus.
  
• Dental experience
  

• HMO Coverage for eligible locations
  
• Permanent work-from-home
  
• Immediate hiring
  
• Steady freelance job