Strategic Planning and Performance, Principal

Your Role 

The Medical Care Solutions (MCS) Strategic Planning & Performance, Principal will report to the Director, Strategic Planning & Performance. In this role you will be responsible for conducting intake, planning, facilitating implementation activities, tracking progress, calling out risks, driving delivery for our implementation activities, and monitoring performance for activities related to the Medical Care Solutions (MCS) Operations team. You will partner closely with functional leads, the teams that support the implementations, and MCS senior leadership bringing the transparency needed to drive informed decision making. This individual also serves as a liaison for MCS with key stakeholders within the various line of business portfolios.  In collaboration with your colleagues, we track and monitor performance and help demonstrate the value proposition for our clinical services. 

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work 

In this role, you will: 

• Responsible for facilitating annual strategic planning process for MCS. 

• Provide oversight and direction of MCS projects and releases within the portfolio (schedule, issues/risks, budget, resources) 

• Collaborate with program and project managers, with matrixed oversight when appropriate on cross-functional teams. 

• Work closely with the planning community to ensure all initiatives and work is prioritized and aligned to our larger strategic value streams.

• Track all initiatives and projects that affect MCS.

• Connect the dots between initiatives and departmental goals to ensure cohesion and effective prioritization.   

• Provide budgeting support in coordination with MCS’s financial partner as part of the annual budget cycle and as needed

• Provide human resource capacity and development support and coordination with Human Resources 

• Consult and make recommendations to senior management on significant issues. 

• Ensure program and project delivery, schedule and budget attainment, and effective management of leadership expectations in achieving overall desired outcomes, results, and deliverables 

• Track progress against goals including metrics and performance tracking

• Understand the different needs of each of Markets lines of business and work with the team to address issues and escalations as they pertain to our business unit

• Support Markets growth by collaborating and managing information and business responses to communications that support the sales efforts, such as Request for Proposal (RFP) responses by MCS functional areas. 

• Manage the flow of information from Enterprise planning to the MCS Business Leaders. 

• Educate key stakeholders on how to navigate the planning process to get their projects considered for prioritization.

• Drive collaboration within the team, building and maintaining key stakeholder relationships. 

• Manage meeting presentations and speaking points development

• Keep documents and artifacts organized and accessible to MCS leadership, including current prioritization lists.

Your Knowledge and Experience 

• Requires a bachelor's degree or equivalent experience
• Requires 10+ years of relevant experience in strategic planning, program management, or business operations.
• Requires mastery level knowledge of job area typically obtained through advanced education combined with experience. May have deep knowledge of project management. 
• Requires 5+ years of health plan experience and directly working with Medicare, Medi-Cal, Commercial line of business product or implementation work
• Critical thinker, with ability to connect dots to complex matters and act independently. 
• Excellent interpersonal and communication skills and proven ability to work effectively with various organizational levels. 
• Experience communicating and influencing senior leadership and driving alignment across teams in a matrix environment.
• Skilled in evaluating business cases for clarity, completeness, and accuracy. 
• Ability to create clear, compelling presentations and executive-level materials. 
• Great team player with a can-do mentality and sense of accountability to ensure the desired results are obtained. 
• Excellent at self-organization to prioritize deliverables and manage stakeholder expectations.