Maintenance Divisional Manager - Lawn care - Lake Ozarks

 

About Us

Goodhouse is a hub for home management services eliminating the headache of sourcing, hiring, and managing contracted work. We are a tech-first company prioritizing customer service and quality performance. Our team is made up of a diverse talent pool of tradesmen (and women), tech gurus, and all-around doers. If you aren’t afraid to roll up your sleeves and consider yourself a solution-oriented individual, we would love to have you join our team.  

Job Description:

Sure Cut Lawn Care is seeking a highly motivated, experienced, and results-oriented Maintenance Divisional Manager to oversee and optimize our landscape maintenance operations in the Lake Ozark area. This is a critical leadership role responsible for the efficient and profitable execution of all maintenance services, ensuring the highest standards of quality, safety, and customer satisfaction.

The Divisional Manager will be responsible for managing multiple crews, overseeing equipment, inventory, and materials, and developing and implementing strategies to enhance productivity and service delivery. This individual will be a key contributor to our continued growth and success.

Key Responsibilities:

• Operational Leadership:
  • Direct and manage all day-to-day landscape maintenance operations, including mowing, trimming, edging, blowing, pruning, mulching, fertilization, and pest control.
  • Develop and implement efficient work schedules and routes for multiple crews.
  • Ensure all services are performed to Sure Cut Lawn Care's quality standards and client specifications.
  • Monitor and manage job costs, labor hours, and material usage to ensure profitability.
  • Troubleshoot operational issues and implement effective solutions.
• Team Management & Development:
  • Recruit, train, mentor, and supervise landscape maintenance crews (crew leaders and crew members).
  • Conduct performance reviews, provide constructive feedback, and foster a positive and productive work environment.
  • Ensure compliance with all company policies, safety regulations, and industry best practices.
  • Promote professional development and skill enhancement within the team.
• Equipment & Inventory Management:
  • Oversee the proper use, maintenance, and repair of all landscape equipment and vehicles.
  • Manage inventory of materials, tools, and supplies, ensuring adequate stock levels.
  • Implement preventative maintenance programs to maximize equipment longevity and minimize downtime.
• Quality Control & Customer Satisfaction:
  • Conduct regular site inspections to ensure quality of work and address any deficiencies.
  • Act as a primary point of contact for client inquiries and concerns related to maintenance services.
  • Proactively identify opportunities to improve service delivery and enhance customer satisfaction.
• Safety & Compliance:
  • Develop and enforce robust safety protocols and procedures for all maintenance activities.
  • Conduct regular safety meetings and training sessions.
  • Ensure compliance with all local, state, and federal regulations.
• Administrative & Reporting:
  • Maintain accurate records of work performed, equipment usage, and material consumption.
  • Prepare regular reports on operational performance, profitability, and key metrics.
  • Utilize relevant software for scheduling, tracking, and reporting.

Qualifications:

• Minimum of 5-7 years of progressive experience in landscape maintenance, with at least 3 years in a supervisory or management role.
• Demonstrated experience managing multiple crews and complex landscape maintenance operations.
• Thorough knowledge of landscape maintenance practices, including horticulture, plant identification, pest and disease management, and irrigation systems.
• Strong understanding of equipment operation, maintenance, and repair.
• Proven ability to lead, motivate, and develop a team.
• Excellent communication, interpersonal, and problem-solving skills.