Director, Strategy & Operations – Consumer Products & Experiences

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: 

Mattel is seeking a strategic and collaborative leader to help drive alignment, execution, and operational excellence across the Consumer Products & Experiences organization.

Reporting directly to the Chief Consumer Products & Experiences Officer, this role partners closely with senior leadership across Mattel to turn priorities into action, strengthen cross-functional coordination, and help teams operate with greater clarity, focus, and efficiency. The Director will help shape the operating rhythms of the CPX organization—supporting strategic initiatives, enabling decision-making, and improving how teams work together across brands, categories, regions, and functions.

The ideal candidate is a strong operator and trusted thought partner who brings a balance of strategic thinking, operational rigor, and relationship-building skills. They are energized by solving complex business challenges, navigating ambiguity, and helping teams deliver results in a fast-paced, highly collaborative environment.

What Your Impact Will Be: 

Strategy & Organizational Leadership

• Lead strategic planning and execution processes across key initiatives within the Consumer Products & Experiences organization, ensuring alignment between priorities, timelines, business goals, and measurable outcomes.
• Maintain visibility across critical initiatives, including milestones, dependencies, risks, decisions, and performance indicators.
• Translate business priorities, market dynamics, consumer trends, and organizational goals into actionable recommendations and execution plans.
• Drive governance and prioritization processes that enable leadership to make timely trade-offs and resource allocation decisions.
• Partner with Finance and functional leaders on planning cycles, investment prioritization, budget alignment, and performance reporting.

Operational Excellence & Cross-Functional Execution

• Lead high-priority strategic initiatives end-to-end, from framing and planning through execution, stakeholder alignment, and delivery.
• Build and manage scalable operating cadences including leadership meetings, business reviews, quarterly planning sessions, executive forums, and cross-functional governance rituals.
• Establish lightweight but effective governance frameworks including decision logs, escalation paths, accountability structures, and execution tracking.
• Coordinate cross-functional approvals, dependencies, and workflows across Brand, Product Development, Licensing, Experiences, Commercial, Creative, Legal, and regional teams.
• Drive operational alignment across global and regional teams to improve communication, execution efficiency, and organizational transparency.
• Support organizational transformation and process improvement initiatives by identifying opportunities to streamline workflows, clarify ownership, and improve execution consistency.

Executive Enablement & Communications

• Partner closely with senior executives to translate complex strategic and operational work into clear executive-level narratives, presentations, and decision-ready materials.
• Lead development of executive presentations, business reviews, strategic updates, and organizational communications.
• Prepare leadership briefings, synthesize cross-functional inputs, and ensure rigorous follow-through on action items and strategic priorities.
• Facilitate executive forums and leadership meetings, ensuring clarity, alignment, accountability, and actionable outcomes.

Global Collaboration & Stakeholder Management

• Drive operating cadence and collaboration models across internal and external stakeholders.
• Ensure alignment across brands, regions, business units, and enterprise initiatives through structured communication and planning processes.
• Build strong relationships across matrixed teams and influence without direct authority to drive alignment and execution.
• Standardize reporting, operational insights, and execution frameworks to support enterprise decision-making and organizational visibil