Staff UX Product Designer

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.

JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD

Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.  

Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. 

But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.  

So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. 

Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.  

What you'll do:

NinjaTrader’s growing Design organization is seeking an experienced, highly skilled, and creative Staff UX Product Designer to play a pivotal role in shaping the future of trader engagement. You will support a new vertical within our organization focused on Trader Engagement, with objectives that include:

• Helping our growing base of new customers learn to trade futures
• Engaging existing active traders with compelling multimedia content, contests, and social initiatives
• Building a hub where content creators can leverage our platform to create and share
• Indirectly driving acquisition by creating viral buzz around our enhanced trader experience

Your passion for simplicity and innovation will help deliver best-in-class user experiences, and you will drive both the design and execution needed to stay ahead of the competition.

In this role you will:

• Lead and drive design for the Trader Engagement vertical, focusing on enhancing both new and existing customer experiences through educational tools, multimedia content, and social interactions
• Build an intuitive hub for content creators, enabling them to create and share through our platform, fostering a community that thrives on engagement
• Own the end-to-end design process for product areas related to trader engagement, ensuring customer-centric solutions that resonate with both new and seasoned users
• Collaborate closely with Product Management and Engineering teams to drive innovative design solutions that meet both user and business needs
• Establish and maintain a high standard of design craft across the ecosystem, ensuring excellence in visual design, interaction design, and usability
• Drive product-led growth through design, by delivering impactful and intuitive product experiences that promote user adoption, engagement, and satisfaction
• Contribute to the continuous improvement of the Design System, refining and evolving it to scale with the platform’s growth
• Act as a mentor and leader to other designers, fostering a culture of collaboration, innovation, and design excellence across the team
• Participate in and lead design critiques, product