Senior Software Engineer, Guest Engagement

<p>Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Because our technology is purpose-built for restaurants, by restaurant people - and increasingly shaped by AI in both what we build and how we build - restaurants can trust that we’ll deliver on their needs for today while investing in the experiences that will power their restaurant of the future.</p> <p> </p> <p><strong>Are you bready* for a change?</strong></p> <p>We’re seeking a Senior Software Engineer to work within our team focused on building a <strong>Loyalty platform that empower restaurants to drive engagement, retention and growth. </strong>The team will help shape the future of how restaurants use technology to connect with their guests through customizable reward tiers and promotional schemes, enhanced by AI-driven analytics that facilitate more intelligent decision-making. You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space. Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space. </p> <p> </p> <p><strong>About this </strong><strong><em>roll</em></strong><strong>* (Responsibilities) </strong></p> <ul> <li>Lead complex projects that deeply connect restaurants with their guests within a cross-functional collaborative and supportive environment.</li> <li>Design, build, deploy and maintain highly resilient and scalable systems critical to our customers’ success.</li> <li>Collaborate with team members and other engineers across the company</li> <li>Monitor feature rollouts to ensure customer success, iterating and improving when necessary.</li> <li>Advocate for best coding practices, raising the bar for yourself, your team and the company.</li> <li>Mentor and provide technical guidance to other team members.</li> </ul> <p> </p> <p><strong>Do you have the right </strong><strong><em>ingredients*</em></strong><strong>? (Requirements)</strong></p> <ul> <li>Driven by impact and solving for the customer</li> <li>Strong experience with Kotlin, Java or another object-oriented language</li> <li>Proven track record of delivering reliable services within a distributed architecture to production.</li> <li>Ability to break down complex problems and communicate solutions clearly throughout cross-functional teams.</li> <li>Values personal and team growth, balancing task compl