Job Description Summary

Responsible for operating in lockstep with program management team to create a clear strategic direction for build needs for capital project in your team portfolio. You will work with the delivery team to develop a clear project schedule and hold team members accountable for on time delivery of work. Additionally, you will assist the team in the development of a descriptive set of requirements to enable the delivery of specified features and functionality. Your priority is seamless integration and alignment of perspectives from a broad set of stakeholders: Product Managers, Technical Anchors, Service Owners and Digital Technology.

Job Description

Roles and Responsibilities

In this role, you will:

• Engage with business leaders and users to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value. They must articulate those ideas but also balance them against what’s technologically feasible and financially and functionally reasonable. Depending on the role, you might work with data sets to improve products, hardware, tools, software, services or process.
• Demonstrates excelling business acumen, knows latest industry trends in project and program management and is looked at as an internal expert.
• Interacts with stakeholders in requirements-gathering, fine tuning of the project schedule, and obtaining product feedback.
• Works with cross-functional teams to deliver features for significant projects/products.
• Demonstrate superior persuasion and influencing skills that ensure alignment between product manager, vendors and engineering teams.
• Owns the releases and roadmap for MVPs and quarterly releases.
• Owns and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
• Holds team members accountable to delivery dates and delivery to the schedule without sacrificing quality.
• Demonstrates strategic level skills in problem decomposition and ability to navigate through ambiguity.
• Engages frequently (50% of the time) with the development team; facilitates discussions, provides clarification, and refinement, supports testing and validation; contributes to design activities and decisions.
• Translates unstructured or ambiguous work requests into actionable user stories/requirements.
• Partners with Development Leadership/Service Owners to ensure healthy development process.
• Mentors junior team members.
• Expert in Agile Methodology.

Required Qualifications

• Bachelor's degree from an accredited university or college
• OR a high school diploma / GED with at least 6 years of experience in Product Management.

Eligibility Requirements

• This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
• The work location for this role is at our headquarters in Wilmington, NC.

Desired Characteristics

Technical Expertise:

• Strong knowledge of software development lifecycle principles
• Experience working in an Agile environment
• Familiarity with versatile implementation options

Business Acumen:

• Demonstrates the initiative to explore alternate technology and approaches to solving problems
• Skilled in breaking down problems, documenting problem statements and estimating efforts
• Has the ability to analyze impact of decisions and the impact to the delivery scope and dates.

Leadership:

• Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome
• Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making
• Understands when change is needed. Participates in technical strategy planning.

Personal Attributes:

• Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Finds important patterns in seemingly unrelated information
• Influences and energizes other toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable
• Innovates and integrates new processes and/or technology