Regional VP of Operations

YOUR NEXT OPPORTUNITY IS NOW BOARDING:
Join OTG as the Regional Vice President of Operations now and drive a new type of hospitality experience. Discover career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?
OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 11 airports, OTG and its 4,500+ Crewmembers serve millions of travelers each year. We transform airport experiences. You drive it.

Salary: $200k-$240k

Position Summary:
The Regional Vice President of Operations will work to ensure the organization is delivering operational excellence, while also identifying innovative and creative services and solutions to our customer base, while working closely with internal and external partners. The incumbent of this position will partner with the COO and President to determine the overall strategy, priorities, and direction for operations. The ideal candidate is comfortable with change, taking measured risk, and influencing decision-making.

Responsibilities:
• Drive operational excellence in all OTG locations.
• Ensure delivery of exceptional customer service.
• Develop short- and long-term operational strategies in partnership with senior team members and provide the leadership necessary for the successful design, development, and execution of that strategy to achieve measurable outcomes in a timely, cost-effective manner.
• Lead and manage a highly productive, motivated, and driven team through strong communication, empowerment, reward, and coaching techniques.
• Maintain close working relationships with partner groups in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain and Compliance.
• Partner with the business unit leaders and other key stakeholders to drive change and implement new business processes.
Qualifications:
• Bachelor's degree preferred.
• Minimum of 10-12 years of progressively responsible, successful experience in general management with full P&L responsibility - food or retail service sector.
• Demonstrated leadership skills with a broad knowledge of management practices and good business analysis/project management skills.
• Demonstrated ability to grasp a large, complex, matrix-oriented global business at a base level and use this understanding to set overall strategy and drive business process improvement.
• Demonstrated business savvy to effectively communicate and work with other executives in support of achieving business and systems goals.
• Strong business planning skills to execute strategic projects with implications for business areas with rapidly evolving business processes. Must possess a balanced perspective on strategic and tactical issues.
• Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization.
• Proven ability to select top talent and create a productive environment that promotes initiative, innovation, continual learning, and development of key personnel for future advancement.
• Excellent communication and presentation skills with a wide range of audiences including customers, front line managers and C-level leaders.

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.