Guest Advocate (Cashier or Front of Store Attendant/ Cart Attendant) (T2913)

Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hour

ALL ABOUT TARGET 

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.  

 

ALL ABOUT SERVICE & ENGAGEMENT  

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality. 

 

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:  

• Communicating and interacting with guests to build a welcoming guest experience 

• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns   

• Adapting to different guest interactions and situations 

• Promoting and engaging around various benefits, offerings and services  

 

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities: 

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments: 

• Greet: 

• 10ft: be friendly – smile, make eye contact, or wave 

• 4ft: greet the guest, smile and initiate a warm, helpful interaction 

• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience 

• End every guest transaction with a sincere thank you 

• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude 

• Adjust to business and guest needs to deliver an easy and inspiring guest experience 

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard  

• Make the guest aware of current promos, store activities and events. Understand and show guests how to use the features and offerings within the Target App