Supervisor, Lot Operations - Manheim Daytona Beach

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Supervisor, Lot Operations

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

Yes, 5% of the time

Work Shift

Day

Compensation

Compensation includes a base salary of $49,200.00 - $73,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Supervisor, Lot Operations – Manheim Daytona Beach 

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.

Job Responsibilities:

•  Coordinate with sublet vendor to oversee the detail shop and ensure inventory is moved in and out of the shop as needed, and that all work is performed in a timely manner and according to established quality standards and customer or account requirements.

• Assist with lot operations on a daily basis to ensure efficient operations prior to and after sale.

• Supervise the daily operation of the vehicle check-in, inspections and photography teams by supervising and coordinating the activities and the workflow of inspections, photography, sale lot drivers, check-in personnel, lane captains and other lot operations employees.

• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure that incoming vehicles are received, stocked-in, numerated and parked in the proper areas. 

• Provide quality service and interact with customers to resolve any problems that may occur.

• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.

• Monitor lot damage and meet with manager on a regular basis to review and resolve potential lot operations problems.

• Coordinate with all departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check in and proper sequence of vehicles.

• Supervise and direct the work of lot operations,  vehicle check-in, inspections and photography employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.

• Assist manager in counseling and disciplining employees as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.  

• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.  

• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect. 

• Enforce all company policies and procedures related to employee and customer conduct.

• Perform other duties as assigned by manager.

Qualifications:

• High School Diploma/GED and 5 years’ experience in a related field (automotive shop preferred). The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.

• 1+ year of experience in management, supervisory, or lead role.

• Minimum of 3 years lot operations experience preferred.

• Experience in automobile industry or the Auction business preferred.

• Strong communication and interaction skills required.

• Competent supervisory and organizational skills required.

• Good computer and software knowledge.

• Safe drivers needed; valid driver’s license required.

• Ability to drive vehicles with standard and automatic tra