Installation Support Technician

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 11,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

 

 Location: Remote - Tennessee - Ladson, SC, United States (US)
Employment Status: Hourly Full-Time
Function: Customer Experience
Req ID: 24368 

 

 

Currently seeking a US-based Installation Support Technician with a strong background in mechanical and electrical knowledge paired with troubleshooting skills who will join a North American Service Team based out of Hamilton, ON, Canada.  The Technician will have an industrial-related background with strong communication and customer service skills, capable of delivering and maintaining high customer satisfaction. 

 

 

ESSENTIAL FUNCTIONS

• Perform onsite mechanical installation including, but not limited to, system layout, machine assembly, alignment, and leveling and directing onsite rigging teams
• Complete electrical installation including reading electrical schematics, directing onsite electricians, routing and installing power and control wiring, and sensor calibration
• Test and troubleshoot installed hardware and wiring
• Deliver machine commissioning, preventative maintenance, and training as needed
• Commitment to travel domestically and internationally, not exceeding 75%, as business levels dictate
• Effectively communicate all matters regarding the installation and installation functions
• initiate, recommend, and implement continuous improvement strategies and initiatives to contribute to the profitability of the company and ongoing business operations
• Perform general duties as assigned and assist in other areas as workload requires

 

REQUIRED SKILLS

• High School education or equivalent experience with electrical training
• Minimum 2+ years of experience in a production environment
• Ability to read and understand electrical drawings, schematics and specifications
• Great customer-facing and interpersonal communication skills
• Commitment to travel 75% of the year throughout North America (U.S., Canada, Mexico)
• Current and valid US driver's license and passport, with a clean driving record and reliable transportation

 

PREFERRED SKILLS

• First Aid/Safety Certification
• Skilled Trade Certification
• Hoisting and Rigging Certification
• Forklift Operator Certification
• Experience with Rigging

 

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and vibration, airborne particles, and machine lubricants and chemicals used in cleaning processes.  The noise level in the work environment is usually moderate.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

 

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee is frequently required to stand/walk on cement floors; use hands to finger, handle, or grasp; and reach with hands and arms. The position requires frequent lifting, pushing and pulling objects that weigh up to 60 pounds.  The employee is frequently required to grip and operate hand tools with a minimum of 50 in/lbs of force.  The employee is frequently required to see fine components and possess manual dexterity to properly place and solder these components.

 

EEO STATEMENT

Lincoln Electric promotes equal employment opportunities and will not discriminate, nor tolerate discrimination, against any applicant or employee because of age; race; color; religion; sex; sexual orientation; gender identity; national origin; citizenship status; disability; veteran status; genetic information; or on the basis of pregnancy, childbirth, or related medical conditions,