Spa Manager: The Villages - Middleton

Replies within 24 hours Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Training & development
• Wellness resources

Job Summary: 
At Hand & Stone Massage and Facial Spa, opportunity knocks! We're seeking an energetic, passionate, and reliable Spa Manager to lead our newest spa location in The Villages at Middleton. This is an exciting leadership opportunity to help shape the culture and operations of a brand-new spa, while driving growth and delivering outstanding customer experiences.  Our ideal Manager will understand the necessity of collaboration to guide the staff to operate with peak efficiency through communication, coordination and reinforcement.
 Key Responsibilities:

• Oversee daily operations with a focus on sales performance and customer satisfaction.
• Lead and motivate a diverse team to meet performance goals.
• Handle customer concerns with professionalism and empathy.
• Maintain a clean, welcoming, and serene spa environment.
• Perform data analysis that drives business decisions and utilization.
• Handle administrative tasks including payroll, scheduling, inventory, and reporting.
• Execute marketing strategies to drive membership and revenue growth.
• Monitor and maintain retail sales and inventory.
• Hire, train, coach, and develop team members.
• Coordinate staffing, scheduling, and payroll.
• Track staff schedules efficiently to optimize capacity, revenue, and profits.
• Ensure compliance with all company policies and legal regulations.
• Collaborate with Regional Manager and Owners to support spa success.

What We’re Looking For:

• A dynamic leader with strong interpersonal and communication skills.
• Motivated to exceed goals and deliver exceptional service.
• Capable of balancing operational needs while exceeding customers’ expectations.
• Experience in spa or hospitality is a plus—but not required!
• High emotional intelligence and ability to lead with empathy.
• Strong organizational and decision-making abilities.

What’s in it for you?

• Base Salary: $50,000
• Bonus Potential: $10,000+
• 401K Match
• Paid Time Off
• Short-Term Disability + Aflac Insurance Options
• Complimentary Spa Membership 
  • Includes free monthly services and discounts
• Professional Growth opportunities
• Eligibility for your children to attend The Villages Charter Schools.

Compensation: $50,000.00 - $60,000.00 per year

At Hand and Stone, Opportunity Knocks.

Over 500 locations open across the U.S.

 

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

 

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.