Clinical Nursing Director Hospice Sign On Bonus Eligible

About Tufts Medicine Care at Home

Care at Home is the region’s most trusted provider of home health and hospice care for infants, children and adults. Our care teams proudly serve 110 cities and towns in the Merrimack Valley, northeastern Massachusetts and southern New Hampshire.

Job Overview 

Under the direction of the Vice President/Chief Clinical Officer, this position is responsible for all community and hospice house performance metrics and program functions that include ensuring the quality of all services to meet/exceed industry standards; the agency meets/exceeds budgeted ADC goals for growth, GIP revenue, operating income and patient satisfaction. 

Job Description 

Minimum Qualifications: 

1. Bachelor’s degree in Nursing (BSN). 

2. Massachusetts RN Licensure. 

3. Three (3) years of experience in community hospice clinical operations and management. 

4. Experience in progressive healthcare management. 

Preferred Qualifications: 

1. Master of Science in Business Administration (MBA) or related field. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Works with Medical Director to deliver optimal hospice care.  

2. Ensures contribution from all IDT members in delivery of hospice care for each patient. 

3. Maintains measurement monitors of critical functions and corrects systems to ensure identified thresholds are met. 

4.  

5. Implements corrective actions to improve clinical performance, workflow and quality. Reviews Incident Reports and complaints; conducts quality assurance assessments; recommends corrective action. 

6. Maintains current knowledge of HealthWyse and uses software effectively to monitor operations. Monitors revenue and expenses including cost per patient day (CPPD) and implements corrective action when needed. 

7. Hires, coaches, develops, and monitors staff productivity and performance. Address and documents employee performance issues in a timely manner.  

8. Utilizes team building skills to promote optimal team performance and support.  

9. Prepares and delivers balanced and professional performance evaluations in a timely manner. 

10. Ensures retention of qualified staff.  When staff exit, utilize exit interviews to prompt changes. 

11. Works with VP to administer indigent and grant monies when available. 

12. Works with Volunteer Coordinator to meet the needs of Hospice patients. 

13. Assists with DPH and Joint Commission site visits.