Senior Executive Assistant 304442

Delaware Nation Industries is looking for a highly skilled Senior Executive Assistant to support high-level executives, ensuring that the day-to-day operations are handled smoothly and efficiently. This role requires an individual with exceptional organizational skills, a keen attention to detail, and the ability to manage multiple priorities in a dynamic environment.

Requirements

• Work directly with the Executive to support all aspects of his/her daily work routine.
• Maintain the Executive’s calendar, including scheduling meetings, appointments, speaking engagements, and travel (may include domestic and international) arrangements. Exercise discretion in committing time and evaluating needs.
• Serve as a liaison between the Executive, his/her staff and others within the FAA. This includes receiving and screening the Executive’s phone calls and visitors, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution.
• Coordinate work with other staff as needed; play a key role in the coordination of staff efforts both within and outside the department.
• Provide coordination, monitoring, and communication of projects and programs managed by the Executive’s staff.
• Assist in activities and processes including project planning, intake, prioritization, initiation, execution, and training; as well as in fostering collaboration of end-users and key stakeholders.
• Serve as a primary point of contact between the Executive’s governance groups, including helping to coordinate the work of the different groups and providing administrative support for governance meetings.
• Assist the Executive in the development of presentations and white papers for internal and external audiences.
• Determine priority of matters of attention for the Executive; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Keep the Executive advised of time-sensitive and priority issues, ensuring appropriate follow-up.
• Routinely perform a wide variety of support duties.
• Handle printing, mail/overnight packages, copying, filing, and email/messages.
• Sort and triage mail; maintain e-mail and other address directories.
• Compose and prepare letters relating to routine correspondence for the Executive’s signature.
• Schedule departmental meetings; assist in the preparation and distribution of meeting agendas and materials.
• Transcribe source material, prepare documents, reports, tables and charts; distribute as appropriate.
• Prepare, reconcile, and submit expense reports.
• Maintain paper and electronic filing systems.
• Maintain confidential and sensitive information.
• Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.
• Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material.
• Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

Qualifications and Special Knowledge Requirements

• Bachelor’s degree and fifteen (15) years of relevant experience.
• Bachelor’s degree must be in management, business, accounting, finance, economics, or related technical discipline.
• A detail-oriented self-starter with prior experience in the IT services industry or with a technology team.

Knowledge, Skills, and Abilities

• Possess excellent computer literacy with the ability to function in FAA multi-system software applications including Microsoft Office Suite, Adobe, and SharePoint.
• Federal experience in a technical or managerial business in relation to functional responsibilities.
• Excellent customer service and problem-solving skills.
• Excellent organizational skills, strong attention to detail, and demonstrated professionalism.
• Outstanding interpersonal and customer service skills.
• Strong communication skills both verbal and written.
• Highly responsive to requested needs.
• Ability to prioritize work and multi-task.
• Ability to work in a fast-paced, team-oriented environment.
• Ability to work independently without supervision.
• Ability to work with confidential and proprietary information using utmost discretion.
• Exhibits sound judgment with the ability to prioritize and make decisions.
• Energetic and eager to tackle new projects and ideas.
• Comfortable interacting with high-level executives.
• A team player capable of cultivating productive working relationships across the organization.
• Resourceful, can-do attitude.
• Thrives i