Director, Credit Risk Oversight - Consumer Lending (2nd Line of Defense)

Best Egg is a market-leading, tech-enabled financial platform helping people build financial confidence through a variety of installment lending solutions and financial health tools. We aim to help customers make smart financial decisions and stay on track, so they can be money confident no matter what life throws at them.We offer top-tier benefits and growth opportunities in a culture built on our core values:
Put People First – We foster an inclusive, flexible, and fun workplace.Create Clarity – Open communication drives trust and results.Get Things Done – We focus, prioritize, and deliver with excellence.Deliver with Heart – We lead with kindness, humility, and strong teamwork.Listen to Our Customers – Their needs drive our innovation. Barclays has entered into an agreement to acquire Best Egg with closing expected to take place in Q2 2026. This acquisition will give us the resources and capital to continue on our mission and drive our strategy forward. With an aligned culture, lower cost of funds, and increased employee growth opportunities across a global brand, we are excited about the future of the Best Egg brand under the Barclays umbrella.We are looking for collaborative, innovative team players who like to solve problems. There will also be immense opportunities for those willing to dive in. If you're inspired by growth and want to make a real difference, Best Egg is the place for you.
 We’re proud to be an equal opportunity employer committed to building a diverse, inclusive team.

About the Role

We are seeking an experienced Director of Credit Risk Oversight to join our Second Line of Defense (2LOD) supporting unsecured and secured personal loan products. This role will provide independent oversight, governance, and credible challenge across credit underwriting, pricing, loan amount, portfolio performance, credit policy governance, and risk appetite.

This individual will play a critical role in ensuring that credit strategy and growth initiatives are aligned with the company’s risk appetite, regulatory expectations, and sound risk management practices.

Key Responsibilities:

Credit Risk Oversight & Governance

• Provide independent 2LOD oversight and challenge of credit underwriting, loan amount/credit exposure, pricing, and portfolio performance strategies
•  Ensure effective governance frameworks are in place for credit decisioning, strategy changes, documentation, and reporting

Portfolio Monitoring & Risk Analytics

• Monitor portfolio performance across originations, vintages, and customer segments
• Identify emerging risks, evolving trends, and portfolio concentration opportunities
• Evaluate impacts of strategy changes on approval rates, credit quality, and profitability

 Marketing & Growth Strategy Oversight

• Understanding of marketing and growth strategies impacts to ensure alignment with credit risk appetite and portfolio objectives
• Review expansion strategies (e.g., new segments, channels, or products) for risk implications

Regulatory & Compliance Oversight

• Ensure adherence to applicable consumer lending and fair lending regulations (e.g., ECOA/Reg B, FCRA, UDAAP, etc.)
• Provide effective challenge on fair lending risk, model bias, and disparate impact considerations
• Support regulatory exams, internal audits, and issue remediation

Risk Reporting & Governance

• Develop and maintain credit risk reporting, insights, and dashboards  
• Escalate material risks, control gaps, or model concerns in a timely manner

Change Management & Innovation

• Provide oversight of new credit strategies, model deployments, and product launches
• Ensure appropriate risk assessment and governance for FinTech-driven innovations (e.g., alternative data, AI/ML models)
• Support ongoing enhancement of credit risk frameworks and controls

Qualifications:

Required Experience

• 10+ years of experience in credit risk management, underwriting, or portfolio risk within consumer lending
• Experience in 2LOD, model risk, validation, or audit, or strong exposure to independent oversight functions
• Deep understanding of credit risk models and decision strategies
• Proven experience analyzing portfolio performance and credi