Property Maintenance Superintendent

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visit Tricon Residential.

Job Description

The Property Maintenance Superintendent is responsible for overseeing and executing maintenance and repair work on occupied homes as well as renovation work on vacant homes. This role ensures timely project completion while maintaining high-quality standards and compliance with safety protocols. Key responsibilities include HVAC, plumbing, and electrical repairs, as well as managing in-house technicians and external vendors. Additionally, this role plays a critical part in coordinating rehabilitation and turn projects, ensuring they meet company standards and deadlines.

Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

Project and Vendor Management

• Develop, maintain, and manage projects and schedules for rehabilitation and turn work.

• Oversee both in-house technicians and external vendors, ensuring quality control and compliance.

• Proactively identify and resolve project issues or schedule conflicts, escalating when needed.

• Maintain accurate records of all rehabilitation and turn projects.

• Provide timely updates and reports when needed.

• Participate in weekly status meetings, ensuring all information is up to date.

Maintenance and Repairs

• HVAC Systems: Diagnose, repair, and maintain HVAC components, including thermostats, motors, capacitors, refrigerant lines, and ductwork. Ensure compliance with safety standards.

• Plumbing: Repair or replace faucets, sinks, toilets, garbage disposals, water heaters, and minor plumbing components. Clear drain lines as needed.

• Electrical: Diagnose and repair electrical issues, including outlets, switches, circuit breakers, GFCIs, and minor wiring repairs.

• General Repairs: Perform minor carpentry work, including doors, cabinetry, trim, and molding repairs. Repair drywall, texture, and touch-up paint as needed.

• Install or repair windows, blinds, and screens.

Operational and Customer Service Excellence

• Utilize technology for work order management, inventory tracking, and reporting.

• Communicate effectively with residents, vendors, and internal teams to provide excellent customer service.

• Maintain a clean and safe work environment at all times.

• Align with company values and uphold professional integrity in all interactions.

Qualifications:

• Skilled in installation, troubleshooting, repair of, but not limited to the items listed above

• Experience in leveraging technology (laptop, iPad, iPhones, etc.)

• Ability to work on-call and overtime hours, as needed

• Ability to correspond (in writing and verbally) effectively with team members, residents, and vendors

• Work safely, wearing Personal Protective Equipment (