Job Description:

Location: Avondale Senior Village-100 units location in Dublin, Ohio

Part Time- 18 hours a week

Position Summary
We are seeking a professional and customer-focused Receptionist to serve as the first point of contact for our community. This role is essential in creating a welcoming, organized, and secure environment for residents, visitors, and staff. The ideal candidate is detail-oriented, approachable, and thrives in a fast-paced environment while delivering exceptional service.

Key Responsibilities

• Answer and direct incoming calls in accordance with facility procedures; take and relay accurate messages

• Greet residents, visitors, and staff in a courteous and professional manner; assist with inquiries and needs

• Maintain a clean, organized, and welcoming reception area; restock supplies and materials as needed

• Provide directions and connect individuals with appropriate departments or personnel

• Support administrative functions including data entry, filing, photocopying, and document organization

• Process incoming and outgoing mail and deliveries

• Assist with tracking facility keys and coordinating manager schedules

• Provide support with leasing activities, as needed

• Respond to and assist with resident requests in a timely and professional manner

• Perform additional duties as assigned

What We’re Looking For

• Strong communication and interpersonal skills with a customer-first mindset

• Ability to manage multiple tasks and priorities efficiently

• Professional demeanor with a positive and team-oriented attitude

• High level of organization, attention to detail, and accountability

• Ability to handle sensitive information with confidentiality and professionalism

Qualifications

• High school diploma or equivalent required

• Minimum of 6 months of general office or administrative experience, preferably in a customer service-focused role

• Proficiency in Microsoft Office (Word, Excel, Outlook) and basic computer systems

• Ability to quickly learn new software and systems

Work Environment & Expectations

• Maintain professionalism and a positive attitude at all times

• Adhere to all company policies, procedures, and compliance standards

• Support a respectful and inclusive environment that prioritizes dignity and care for all individuals

• Complete all required training, including compliance, privacy, and security requirements

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.

  • Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.

  • Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.

  • Parental Leave paid at 100% for four weeks.

  • Coverage begins first of the month following your date of hire!

• Dental & Vision coverage for you and your family with Nationwide providers.

• Company provided Life & ADD insurance and Disability coverage.

• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.

• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.

• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses.

• Paid Time Off (PTO) and 9 paid Holidays.

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other ch