Senior Engineer, Clinical

Senior Engineer, Clinical

 

POSITION PROFILE

The Senior Engineer, Clinical is a position which interacts with physician customers, biomedical engineers, and the clinical applications team in the fulfillment of 3D printed patient-specific applications. The primary responsibilities are to operate a point-of-care 3D printing lab from DICOM segmentation, STL file optimization, 3D printing, quality assurance, delivery of the 3D printed model to the end-user, and act as a champion to expand the use of the print lab.

 

Job Duties and Responsibilities

�·         Segmentation of DICOM datasets such as CT and MRI to produce patient-specific anatomic models, bolus, surgical guides, implants, etc.

�·         Prepares files for printing including orientation and support generation.

�·         Collaborates with biomedical engineering and clinical applications teams to ensure efficient and effective outcomes in fulfilling physician customer orders.

�·         Utilizes and maintains equipment and software tools including 3D Printers, 3D CAD software and other additive manufacturing machines and related devices as needed.

�·         Performs daily production workflow processes, including manufacturing, finishing, quality check, packaging, and shipping.

�·         Maximizes print performance and quality through effective use of job scheduling practices and software.

�·         Maintains optimal device performance through preventative maintenance and repairs, as well as calibration of equipment.

�·         Performs shipping and receiving functions for the receipt and storage of materials for processing, and the distribution of finished goods.

�·         Tracks inventory of equipment consumables in accordance with company guidelines and processes.

�·         Coordinates with third party/OEM external repair services partners or Ricoh service personnel.

�·         Maintain up-to-date records and documentation.

�·         Develop and maintain relationships with coworkers, external vendors, and partners to ensure successful program operations.

�·         Achieves customer satisfaction by finishing projects accurately in a timely manner.

�·         Adds new customer accounts and supports customer onboarding to the Ricoh 3D case management Portal.

�·         Completes quality reports and other paperwork as necessary.

�·         Complies with all regulatory and production requirements and escalates any quality / compliance concerns with urgency and promotes a culture of continuous improvement within all areas of the site.

�·         Monitors usage through procedures, logs, and other administrative tools. 

�·         Supports expansion of site capabilities through model utilization opportunities for customers. 

�·         Contributes to the investigation of production problems and product quality issues, collaborates with other functional areas to identify root cause.

�·         Identifies, segregates, evaluates, and dispositions nonconforming products with guidance from Quality team.

�·         Perform daily product inspections per defined workflows, including incoming, in-process and final QC inspections. Maintains records/reports of the completed inspections.

�·         Ensures effective execution of all quality assurance processes and standards.

�·         Supports the preparation of additional data/information requested by regulatory department and drafts internal responses to all such requests.

�·         Supports Sales efforts through networking within the hospital system, tours, and activities such as lunch and learns with medical personnel.

�·         Performs other duties as assigned.

 

QUALIFICATIONS (Education, Experience, and Certifications)

�·         Requires Bachelor's degree Mechanical or Biomedical engineering preferred or equivalent experience within Medical AM industry; degree or certificate in 3D printing related field strongly preferred; industry-specific certifications are desirable

�·         1-3 years' experience working