Mortgage Loan Underwriter Supervisor

What The Role Is 

Under general supervision, the Mortgage Loan Underwriter Supervisor is responsible for supporting an underwriting team in their day-to-day requirements while ensuring service level agreements are maintained. 

 How You will Make an Impact

Management and supervisory duties for the underwriting team. 

Work with management to monitor underwriter productivity and ensure the underwriting team is meeting or exceeding minimum production requirements. 

Maintain current knowledge of all secondary market guidelines and disseminate and train guideline updates to the underwriting team.  

Daily point of contact for underwriting team members that are out of the office.  

Provide support and assistance for Pre-Funding and QC findings that include identifying training opportunities. 

Assist the underwriting team with new production or condition clearing as needed 

Proactively communicate with production staff as required to ensure excellent customer service for borrower(s). 

Perform a second review of files or Post Closing/Quality Control as necessary. 

   
Who You Are  

Thorough knowledge or experience using automated underwriting systems and agency guidelines, including but not limited to FNMA, FHA, VA and USDA guidelines. 

Knowledge and experience using a mortgage LOS, Word, Excel and email. Imaging experience is a plus.   

Detailed oriented and able to follow set guidelines. 

Ability to communicate effectively, both orally and in writing, and provide excellent customer service in person and on the phone. 

Must have, or be willing to obtain, DE and VA SAR within 12 months of hire. 

Minimum 10 years of underwriting and/or processing experience required. 

Works cooperatively with others. 

Regular and Reliable attendance. 

 

If your experience aligns with this description, please consider applying.  Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations.  We believe that a diverse workforce creates problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. 

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. 

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