Senior Project Manager

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group’s Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.


Position Summary:
The Senior Project Manager is responsible for leading complex new construction, vessel renovation, ship repair, and development projects from planning through final closeout. The position provides senior-level project leadership, customer representation, commercial and financial oversight, risk management, cross-functional coordination, on-site inspections, and project control. The Senior Project Manager is expected to independently manage multiple projects, mentor Project Managers and Coordinators, and ensure projects are delivered safely, on schedule, within budget, and in accordance with contractual and regulatory requirements.


Duties and Responsibilities:
• Serve as the Senior Project Manager and primary point of accountability for assigned complex vessel construction, repair, refit, and development projects from initiation through closeout.
• Manage new construction, repair, refit, and renovation projects for yachts, commercial vessels, government vessels, and other marine or special projects as assigned.
• Lead multiple projects concurrently, establishing project execution plans, priorities, schedules, budgets, staffing requirements, milestones, and deliverables.
• Create, maintain, and actively manage detailed project schedules using Microsoft Project or other approved project scheduling software; identify critical-path activities and implement recovery plans when required.
• Own project financial performance, including labor costs, material and subcontractor expenses, committed costs, forecasts, cash flow, margin performance, and final project profitability.
• Provide regular executive-level project reporting, including schedule status, cost performance, risks, opportunities, change orders, customer issues, and recommended corrective actions.
• Lead project risk management by identifying technical, commercial, schedule, regulatory, and execution risks and developing mitigation plans before they impact project performance.
• Lead customer communication and maintain strong professional relationships with vessel owners, operators, brokers, consultants, regulatory agencies, subcontractors, and key vendors.
• Maintain a strong customer-service-oriented approach throughout the project lifecycle by proactively understanding customer needs and expectations, communicating clearly and professionally, addressing concerns in a timely manner, and maintaining a high level of customer satisfaction while balancing schedule, cost, quality, safety, and contractual requirements.
• Organize and lead internal, customer, on-site, and virtual project meetings; establish action items, assign ownership, and ensure timely follow-through.
• Coordinate engineering, production, procurement, finance, contracts, quality, safety, and regulatory activities to ensure alignment with project requirements and priorities.
• Review contract requirements, specifications, drawings, work packages, inspection reports, and technical documentation to confirm scope, schedule, quality, and compliance requirements are understood and executed.
• Lead the development and review of