Director, Quality and Engineering

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The Royal Caribbean Group’s Information Technology Team has an exciting career opportunity for a full-time Director, Quality and Engineering reporting to the Senior Director, Technical Product.

 

The position is onsite and based in Miramar, Florida.

 

Position Summary:

 

The Director of Quality & Engineering will oversee technology strategy & delivery, maintenance and the future engineering & quality roadmap for multiple applications within the portfolio. The leader will be responsible to drive efficiencies & effectiveness in the use of best practices, processes & standardization in software development methodology, design & quality organization for repeatability, usability, scalability and testability. The leader will be responsible for engaging and inspiring team members across business units & Architecture units, organizational and geographic boundaries to deliver meaningful business value faster by developing and implementing a world-class Software & quality Engineering vision and strategy. The leader will establish relevant KPIs to track progress towards a significant improvement in the overall level of app development & code quality output throughout the enterprise.

 

Essential Duties and Responsibilities:

 

• Provide Engineering leadership & set technical direction for building & refactoring applications.
• Foster the engineering team and culture - including continual and incremental value delivery, collaboration, and empathy. Build highly talented, top-performing, efficient, autonomous engineering teams.
• Work closely with Product Management and Engineering Managers that report to this leader to make great decisions on roadmap, technology choices, and engineering process
• Establish and advocate adoption of best Engineering practices & Quality Automation process and standardizations across all products.
• Helping guide and support your team's technology strategy: how much tech debt to incur, when to invest in a platform, when to use a third party, etc.
• Hands-on leadership ensuring successful design, development and maintenance of end-to-end enterprise software engineering, including native mobile application development, web development, back-end APIs, database & automation frameworks for effective and efficient application development & test execution in hybrid environment that includes legacy (mainframe and client server) and cutting-edge technologies (digital, web services, mobile, cloud).
• Establish architectural principles, select design patterns and mentor team members on their appropriate application. Push for continuous improvement of talent, process and technology. Automate tools, processes and technology to allow for greater engineering throughput, quality and progress.
• Ensure project/product SLAs are met by Manual/Automated Testing Strategy with a distributed team of employees, contractors and managed services
• Provides subject matter expertise in test automation methodologies, best practices and software application testing tools on variety of applications relevant to our business environment.
• Propose and implement recommendations regarding issues, processes and procedures both internally and externally in the areas of regression testing, performance testing, service virtualization and shared testing labs.
• Lead teams of employees and contractors managing complex projects. Provide leadership and direction to the teams to create and execute automated testing plans appropriate to function, product, enhancements, etc. being tested.
• Demonstrate advanced expertise and knowledge of QA roles/responsibilities/procedures in a multi-workstream, cross departmental, Agile/EP and legacy application development environments

 

 

Quality Shared Service Responsibilities:

 

• Automation development and standards for legacy, Dev Ops and Agile environments.
• Test and defect management