Front of House Coordinator

Special Instructions to Applicants:
All interested applicants should attach a résumé in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

About Rice:
Boasting a 300-acre, tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system that supports students intellectually, emotionally, and culturally through social events, intramural sports, student plays, lecture series, courses, and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff, and students share values that are essential to our success as a healthy community. These values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community, and Excellence.

Position Summary:
The Front of House Coordinator (FOH Coordinator) ensures the efficient and effective operation of the assigned servery. Under the direction of the Dining Manager, this role serves as the primary supervisor for front-of-house dining assistants and operations. Key responsibilities include greeting guests, scanning student ID cards, and verifying meal plans. This role serves as an administrative and operational lead, setting and distributing schedules for dining assistants and ensuring all end-of-shift documentation is completed.

The weekly schedule will vary and will include working nights, weekends, and holidays; the incumbent must be available to work any shift as required.

Ideal Candidate Statement:
The ideal candidate has experience working in a team-oriented, fast-paced dining environment and demonstrates strong leadership, communication, and organizational skills. They should be comfortable supervising staff, managing schedules, and addressing operational challenges while maintaining high service standards.

Workplace Requirements:
On-campus position: “This position is exclusively on-site, necessitating all duties to be performed in person at their assigned location at Rice University. Per Rice policy 440, work arrangements may be subject to change.

Physical Demands:
LIGHT WORK: Exert up to 25 lbs. of force occasionally. Requires walking or standing for up to 8 hours per day. Other physical requirements include manual dexterity and the ability to see, hear, reach, climb, and balance.

Other Requirements:
Must be able to detect scents and discern flavors.

Environment:
The work environment is a commercial kitchen and includes exposure to extreme temperatures. Work hazards include exposure to chemicals, wet floors, dangerous equipment (fryers, stoves, ovens, knives, slicers, etc.), and hot oil, steam, and water.

Essential On Campus:
This role is classified as an Essential On-Campus Position, requiring on-site presence to effectively carry out its vital functions. During emergencies or crises, the employee is required to report to campus as directed to ensure continuity of critical operations and must remain accessible to leadership to fulfill responsibilities necessary for maintaining institutional functions.

Hiring Range: $20.64 – $27.00 hourly
*Non-Exempt (hourly) positions under FLSA are eligible for overtime.

Minimum Requirements:

• High school diploma
  • In lieu of the education requirement, additional related experience above and beyond what is required may be substituted on an equivalent year-for-year basis
• 1–2+ years of experience
  • In lieu of the experience requirement, additional related education above and beyond what is required may be substituted on an equivalent year-for-year basis.