System Administrator I

We do the right things, right now.  We do them in a way that is relevant to our clients.  Become a part of our history as it continues to be written! 

If you are interested and qualified for this role, we invite you to apply.

System Administrators are responsible for managing all aspects of the desktop computing environment. Daily activities include automated software packaging and deployments, Windows and Third Party patch management and automating repetitive or time-consuming tasks using PowerShell. With an emphasis on quality, reliability and standards, maintain the highest possible degree of software integrity and reliability. This position requires a self-motivated and energetic individual with a strong technical background, leadership skills and customer centric focus.
System Administrators collaborate to troubleshoot applications with vendors and line of business owners. A successful candidate is detail oriented, able to work with limited direction/supervision in a fast-paced environment. You must have a passion for learning and thirst for knowledge. You are driven to design and build solutions to ever-changing business needs.
Responsibilities also include detailed documentation of procedures, application support, configuration, operations, and project management.

Essential Functions/Responsibilities

• System Administration and Management
  • System, Application and OS patching
  • Works with other system administrators to establish standard operating procedures for desktop environment and update as business needs change
  • Monitor health of SCCM environment
  • Direct and report \ diagnose \ resolve health issues
  • Develop custom queries and reports using SQL, WQL and SSRS
  • Coordinate with network administrators, systems analysts, programmers and other IT engineers to resolve any problems \ effects in products or company systems
• Image Management
  • Assist with the management and deploying of platform agnostic Windows image using MDT and SCCM
  • Schedule and perform software upgrades for optimal performance of company workstations
• Software Packaging
  • Follow standard FFB policies and processes pertaining to software packages using the PowerShell Application Deployment Toolkit (PSADT)
  • Convert existing packages (MSI, VBScript, Batch, Task Sequences) to application model
  • Troubleshoot existing software packages, both client and server components
• Project Management
  • Analyze straight forward business requirements and needs, identify problems and provide technical consultation
  • Provide clear and appropriate updates on systems and projects
  • Manage software application and operating system upgrade initiatives to ensure timely and high quality outcomes
• Associate Support
  • Provide instruction to install software products for end users as required
  • Provide escalated support to internal customers
• Other duties may be assigned.

Minimum Knowledge, Skills, and Abilities Needed to Perform Essential Functions of the Job

• Preferred degree in Software Engineering, Computer Science or Information Systems Management
• Up to 3 years IT experience
• 1+ years’ experience with SCCM (Configuration Manager)
• 1+ years’ experience in automated software packaging
• 1+ years of scripting experience (PowerShell, VBscript, Batch)
• Must have in knowledge of Windows 7, 8.1 and 10, Server 2008R2, 2012R2, 2016
• Understanding of Active Directory, DNS, DHCP, Group Policies
• Must be a quick learner, detail-oriented, well-organized and a self-starter that is open to constructive criticism
• Broad systems thinking; understand connections and relationships across enterprise systems both internal and external
• Excellent interpersonal and teamwork skills, analytical and problem-solving skills, written and verbal communication abilities. Visio diagramming & network documentation knowledge required
• Demonstrate an ongoing ability to work in a fast paced, ever changing environment and be able to present contributions in a group environment

Preferred Knowledge and Skills

• Microsoft related certifications
• Fundamental knowledge of Desktop Virtualization (VDI, Citrix XenApp/XenDesktop)
• Source code administration experience
• Demonstrated ability to deliver IT projects on-time and within budget constraints
• Experience with the support and administration of line of business applications

Level of Complexity and Scope

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