Regional Consulting Manager

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart. 

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

  Our Vision: 

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Job Summary: The Regional Consulting Manager leads a team of consultants/technical experts and engagement managers to deliver high-quality professional services that drive customer success with Neo4j. This role balances team leadership, project delivery, and client relationship management to ensure exceptional outcomes and client satisfaction. Working closely with sales teams and cross-functional stakeholders, the Regional Consulting Manager plays a pivotal role in the company's growth through service excellence and customer success.

Key Responsibilities

Business Ownership and Operations

• Manage and consistently improve project financials, profitability, and revenue forecasting, and services bookings
• Oversee successful execution of consulting projects, ensuring on-time delivery within scope and budget
• Scope new projects, create Statements of Work (SOWs), and collaborate with sales teams to effectively scale the business while being customer obsessed
• Build and maintain strong client relationships to understand their needs and objectives
• Monitor project performance, identify risks, and implement mitigation strategies
• Manage resource allocation, utilization, and capacity planning using metric-driven methodologies

Team Leadership & Development

• Lead, manage, and mentor a regional team of consultants, project / engagement managers, and technical specialists
• Drive professional and personal development of team members through skills development, mentoring, and career guidance
• Foster a collaborative environment that encourages innovation and continuous improvement

Cross-Functional Collaboration

• Work closely with leaders in sales, customer success, technical support, marketing, product management, and engineering
• Collaborate with professional services peers across regions and geographies to share and improve best practices
• Partner with delivery partners and manage relationships to optimize resource availability and project profitability

Required Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or related field; advanced degree