Restaurant Manager
Four Seasons Hotels and ResortsAbout the role
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.RESTAURANT MANAGER
The Four Seasons Resort Lāna’i is looking for a Restaurant Manager who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams’ have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
WHAT YOU’LL DO
The Restaurant Manager provides strategic leadership for all restaurant operations, driving exceptional guest experiences, operational excellence, and financial performance. This role leads and develops teams, fosters a culture of hospitality and accountability, and ensures the highest standards of quality, service, and profitability are consistently achieved. This role oversees daily outlet operations, while also supporting all other Food & Beverage venues for overall departmental success. Responsibilities include, but are not limited to:
Lead and develop Food & Beverage managers and team members through recruitment, training, coaching, performance management, and succession planning ensuring alignment with company culture, service standards, and long-term business objectives
Oversee financial performance through budgeting, forecasting, labor management, purchasing, inventory control, and revenue generation initiatives to maximize profitability and operational efficiency
Partner with Culinary and Beverage leadership to develop menus, special offerings, and beverage programs that enhance quality, innovation, presentation, and guest satisfaction
Maintain a visible leadership presence within the operation, fostering guest relationships, recognizing team achievements, resolving guest concerns, and ensuring exceptional service experiences
Ensure compliance with company policies and all health, safety, and regulatory requirements
Promote effective communication and collaboration between front-of-house and back-of-house teams to ensure seaml
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