Business Development Representative

AI at Zapier

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Job Posted: 12/17/2025

Location: North America

Zapier is hiring our first Business Development Representatives (BDRs) to build a net-new outbound and qualification engine for our upmarket GTM motion. As one of our founding BDRs, you will focus entirely on pipeline generation, prospect education, and qualified handoffs to Account Executives.

In this role, you’ll help drive pipeline growth by identifying high-potential prospects, running discovery, educating buyers on AI orchestration and automation use cases, and experimenting with outreach strategies across channels. You’ll also partner cross-functionally to ensure customer insights strengthen our product and GTM processes.

If you’re excited to build something from the ground up at a fast-growing, profitable, impact-driven company, read on…

• Our Commitment to Applicants

• Culture and Values at Zapier

• Zapier Guide to Remote Work

• Zapier Code of Conduct

• Diversity and Inclusivity at Zapier

About You

• 2–3+ years of experience in sales, sales operations, revenue operations, or AI/automation roles where you engaged with customers or influenced pipeline

• Experience in SaaS or product-led companies is strongly preferred.

• Thrive in fast-paced, experimental environments—comfortable testing messaging, outreach motions, and new prospecting tactics.

• Technically curious and excited to learn Zapier’s product deeply, including APIs, AI features, and solution-building capabilities.

• Highly organized, self-directed, and able to manage outbound and inbound prospecting with discipline.

• A clear and compelling communicator with the ability to engage a variety of stakeholders, from end-users to executives

• You’ve used AI tools in your work (or are eager to adopt them quickly) and enjoy optimizing workflows with automation.

Things You’ll Do

1. Generate qualified pipeline for the Sales team

• Research and identify high-quality outbound prospects using product signals, intent data, and persona insights.

• Run early-stage discovery to understand prospect needs and determine fit for Zapier’s upmarket offerings.

• Qualify inbound leads quickly and accurately to ensure smooth handoffs to AEs.

• Success is measured by qualified opportunities sourced and accepted by AEs.

2. Educate prospects on Zapier’s value

• Conduct short discovery, education, or “micro-demos” focused on business problems and high-level use cases

• Inspire prospective customers by showcasing relevant automation opportunities and connecting Zapier to their business needs.

3. Experiment and optimize prospecting motions

• Partner with Sales Leadership to design and test new outreach sequences, messaging, and persona-based sales plays.

• Leverage AI and automation tools to scale high-quality outreach and improve response rates.

• Build repeatable approaches for engaging product-qualified leads (PQLs) and early-stage expansion opportunities.

4. Maintain strong feedback loops across the organization

• Document learnings from discovery conversations and outreach experiments.