Dental Patient Coordinator - Winston Salem

🦷 Now Hiring: Dental Patient Coordinator – Winston-Salem Office

Full-Time | Be the Heart of a Patient-Focused Practice

At Riccobene Associates Family Dentistry, we believe in more than great dentistry — we believe in great people. Our Winston-Salem office is growing, and we’re looking for a Dental Patient Coordinator who’s passionate about patient care and excited to be part of a supportive, purpose-driven team.

This is more than a front desk job — it’s your chance to help change lives one smile at a time.

💫 Why You’ll Love Riccobene

We’re proud of our culture, built around our SMILE values:

• Sincerity – We care deeply about people and treat everyone with respect.
• Mastery – We provide training, tools, and a path to grow your skills.
• Integrity – We do what’s right, not what’s easy.
• Laughter & Love – We know joy belongs at work.
• Excellence – We take care of our team with competitive pay and strong benefits.

Requirements

🏥 What You’ll Do

As our Patient Coordinator, you’ll be the face and voice of our practice. Your role includes:

• Greeting patients and ensuring a warm, welcoming experience
• Scheduling, confirming, and managing appointments
• Checking patients in and out efficiently
• Explaining treatment plans and insurance information in a clear, friendly way
• Verifying insurance and assisting with billing questions
• Maintaining accurate patient records
• Supporting the clinical team in creating a seamless workflow
• Collaborating with your teammates to ensure a smooth daily schedule

✅ What We’re Looking For

We’re seeking a professional, compassionate team player with:

• 1–3 years of dental front desk or customer service experience (preferred)
• Knowledge of Denticon or Eaglesoft (a plus)
• Excellent communication and organizational skills
• Confidence in discussing treatment plans and financial options
• A proactive mindset and ability to work independently
• A friendly attitude and calm presence under pressure
• Flexibility to support team needs across roles when necessary

Benefits

💎 Perks & Benefits

We value and reward your commitment with:

• Competitive compensation
• Medical, dental, and vision insurance
• 401(k) with company match
• Life & short-term disability insurance (100% employer-paid)
• Paid time off & holidays
• Telemedicine and wellness resources
• Bonus and growth opportunities
• A culture that genuinely supports and celebrates YOU

🌟 Ready to Join a Practice That Feels Like Family?

If you’re looking for a fulfilling role where you’re valued, empowered, and part of a team that’s truly making a difference — we’d love to meet you.

Apply today and help us keep #ChangingLivesOneSmileAtATime in Winston-Salem!