Account Supervisor, Client Leadership

Company Description

dentsu creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity. We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. 

Primary Responsibilities:

• Inspire and lead internal and external cross-department teams in developing and implementing fully integrated advertising campaigns and initiatives from intake through delivery.
• Deepen client relationships by being their trusted advisor
• Responsible for majority of day-to-day client communications, setting expectations, and managing quality of deliverables to deadline. 
• Develop, manage, and track timelines, billing processes, and scopes of work and/or budgets.
• Find appropriate merchandising moments and proactively identifies areas of opportunity to grow account and drive revenue. 
• Act as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk. 
• Oversee cross-department involvement and know when to leverage necessary resources. 
• Develop and present recommendations and POVs that drive innovation for the business. 
• Assist team leads in all necessary facets. 

Qualifications

•    5 years minimum agency experience 
•    An ideal candidate will have a strong integrated production background 
•    Managerial experience is a plus
•    Great attention to detail and time management 
•    Naturally curious and solution-oriented; anticipates and proactively addresses challenges/issues
•    Positively adds to the tone and culture of the team
•    Encourages effective communication among team members 
•    Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction. 
•    Demonstrates strong presentation skills. 
•    Persuasive storyteller who can work with/present to any client. 
•    Acts judiciously when making decisions for the client, the team and direct reports. 
•    Leads by example. 
•    Conduct themselves with character and integrity. 
•    Bachelor’s degree or equivalent experience  
•    Digital experience preferred 
 

Additional Information

The anticipated salary range for this position is $68,000 - $110,400. Salary is based on a variety of factors, including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

About dentsu 
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society www.dentsu.com. 

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.<