Global Research Technology Product Manager

Job Description

What will you do?

Strategy & Analytical Initiatives:

• Support strategy development and road-map planning for research product and operations
• Proactively identify ideas on process and system enhancements and new product development
• Lead Analytics & Insights for external client engagement, internal user productivity and other ad-hoc analyses for Research and Global Equities executive team   
• Stay abreast industry and competitive activities to inform features & functionalities, and best-practices for the Research products & operations

Project/Product based responsibilities would include:

• Be the Subject Matter Expert (SME) on Research tools, systems and business procedures, to effectively participate in product development/enhancement, Agile sessions, and all testing/implementation cycles
• Work closely with the Research Technology team to provide business requirements and business decisions on new products, enhancements on existing platforms
• Manage relationships with LoB and cross-LoB stakeholders, execution partners and collaborate with colleagues across the organization to identify and manage the delivery of enhancements and error-resolution in a timely manner
• Co-ordinate and facilitate small, medium, and large size Process/Product Improvements projects
• Proactively seek opportunities for improvements and efficiency in business processes, and propose working solutions

Day-To-Day Responsibilities (Global with US Focus) would include:

• Support day to day needs of the Research Department, including active products & systems and general applications
• Conduct New Hire Training on all research systems and tools
• Apply analytical and business skills to proactively identify, track, manage, and resolve operational issues and propose enhancements as necessary
• Work closely with other business functions and end-users to identify and track enhancement requests and suggest solutions
• Responsible for the Conflict Disclosures process and work closely with Compliance on reviews
• Take full ownership of assigned business processes, and complete tasks with accuracy and within timeline
• Analyze different data sets and produce meaningful reports for the business

What do you need to succeed?

Must-have:

• Bachelor’s Degree  
• 5+ years of relevant experience
• Understanding and experience with Sell-side Research process, products and systems
• Product & User Experience focused mindset
• Excellent troubleshooting and problem solving skills
• Outstanding analytical skills in analyzing multiple datasets, reporting and working with ambiguity
• Proficiency in business process analyses and strategy development
• Excellent communication skills both verbal and written, including presentation skills.
• Ability to effectively manage stakeholder relationships across all levels within the firm, external vendors, and clients
• Self-motivated individual, who demonstrates initiative in all they do and thrives in a dynamic environment with evolving, changing and competing priorities
• Very naturally analytical with the ability to think outside the box while identifying issues and suggesting solutions
• Must possess a high degree of experience in MS Office Applications, Business Intelligence or data/reporting tools, database management systems, etc.
• The ability to learn and understand new technologies quickly

Nice-to-have:

• MBA or relevant Masters’ Degree
• Experience in product development and strategy development
• Understanding of Capital Markets, including the different business units, processes, products and systems
• Background in Capital Markets Equities and/or Sell-side Research business
• Prior experience of leading cross-functional projects & initiatives and/or Management Consulting is a plus

What’s in it for you?

The good-faith expected salary range for the above position in New York is $125,000 - $200,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs.  This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the i