Jobs and Careers
Back to jobs|Dashboard
PO

Retail Store Manager- Mall in Columbia

POP MART
United Statesfull_timeVerifiedPosted 4 Aug 2026
💰 $69,000/yr($59,000/yr – $69,000/yr)

About the role

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Position: Retail Store Manager
Location: Mall in Columbia
Department: Retail
Salary: $59,000-$69,000
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Opportunity Overview:
At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As a Store Manager, you will be responsible for leading every aspect of the business, creating exceptional customer experience, developing high-performing teams, and driving operational excellence.
As the leader of your store, you'll build a culture that reflects POP MART's creativity, energy, and commitment to outstanding service. You'll own business performance, talent development, visual presentation, inventory management, and daily operations while ensuring every customer enjoys a premium retail experience.
You'll inspire your team to deliver exceptional results while bringing the excitement of POP MART's collectible characters, artists, and exclusive products to life.
This position reports directly to the Area Manager.
What you will achieve:
Leadership & Talent Development
  • Recruit, hire, coach, develop, and retain a high-performing leadership team and store associates.
  • Foster a positive, inclusive, and customer-first culture that reflects POP MART's values and brand.
  • Conduct regular coaching, performance reviews, and development conversations to grow future leaders.
  • Create clear expectations, recognize achievements, and hold team members accountable for results.
  • Build succession plans and develop internal talent for future growth opportunities.
Business & Sales Performance
  • Own the overall financial performance of the store, including sales, payroll, expenses, profitability, and operational execution.
  • Drive key performance indicators (KPIs), including:
    • Sales
    • Conversion
    • Units Per Transaction (UPT)
    • Average Transaction Value (ATV)
    • Payroll productivity
    • Inventory accuracy
    • Customer satisfaction
  • Analyze business trends and develop action plans to achieve or exceed performance goals.
  • Lead execution of product launches, limited-edition releases, and promotional campaigns.
Customer Experience
  • Champion an exceptional customer experience by creating an engaging, welcoming, and memorable shopping environment.
  • Ensure every team member delivers knowledgeable product recommendations and meaningful customer interactions.
  • Serve as a brand ambassador by promoting POP MART's artists, characters, collectibles, and unique retail

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

POP MART

View company profile →

Similar roles

General Utility Worker - ASU-Retail Operations

Aramark

Tempe

Food Prep Worker - ASU-Retail Operations

Aramark

Tempe

Retail Sales Worker - Ringgold - Flowers Villa Rica Leased Labor

Aramark

Ringgold, GA, US, 30736