Senior Lead, Software Engineering

Senior Lead Software Engineering – Professional Assessments

Description: The Senior Lead Software Engineering for Professional Assessments is a business-unit embedded engineering leader with full operational responsibility for the stability, reliability, and effectiveness of mission-critical exam delivery platforms and services.

Reporting Line: Reports to the CTO of Professional Assessments

About Pearson

Pearson is the world’s leading learning company, helping people realize the life they imagine through learning. Across our Enterprise portfolio, we partner with organizations globally to solve critical workforce, skills, and talent challenges through data, assessments, credentials, and technology-enabled solutions.

The Opportunity

We are seeking an experienced Senior Lead Software Engineering leader to take single-point accountability for day-to-day operational delivery across Professional Assessments software engineering and platform performance.

This role supports physical test centres and online proctoring environments where system performance directly impacts candidate outcomes, client trust, and regulatory compliance.

As an L40 Functional Lead, this leader will execute day-to-day operations, ensure alignment with broader business strategies, and develop talent within the function with a strong emphasis on operational excellence.

What You’ll Do

Operational Accountability for Platform Reliability

• Own end-to-end operational performance of Professional Assessments exam delivery platforms, online proctoring services, and test center technologies, including availability, performance, and resilience

• Serve as the single accountable engineering leader for platform stability, reliability, and effectiveness, balancing delivery priorities with operational health

• Lead functional incident management, including risk anticipation, rapid resolution within agreed service windows, and clear executive communication

• Ensure assigned technology services meet uptime targets and documented SLA/SLO expectations, driving measurable reduction in avoidable incidents quarter over quarter