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Behavioral Technician, Crisis

Monarch
Tanglewood Arbor, United States, United Statesfull_timeVerifiedPosted 8 Jul 2025

About the role

Make a Difference in Someone’s Life!

At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.

You Belong at Monarch

You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you’ll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.

Job Highlights:

This Opportunity:

The primary responsibility of the Behavioral Health Technician, Crisis is to provide care to individuals and families who receive services through a Crisis Program.

What You'll Do:

•    Provide care to individuals receiving services in a manner that ensures safety, client’s rights, confidentiality, comfort, dignity and a therapeutic environment.
•    Carry out functions that contribute to the effectiveness and safety of the unit including crisis intervention, taking vital signs, observation of individuals receiving services.
•    Demonstrate responsible for maintaining inventory supplies and make appropriate requisitions.
•    Ensure an environment conducive to recovery consistent with SRMH/DD/SAS and Crisis Services philosophy and best practice.
•    Respect the rights of individuals receiving services to make choices within the available parameters and make every effort to follow the individuals receiving services crisis plan.
•    Work with clients and families and other team members to ensure the crisis stabilization unit provides individuals receiving services with a safe and supportive environment consistent with recovery concepts and person-centered planning.
•    Coordinate and/or implement skilled level activities involving the care, treatment, and training of individuals receiving services on the crisis unit.
•    Ensure that the individuals receiving services maintain appropriate personal hygiene, perform activities of daily living and receive the proper nutrition.
•    Assist with self-help skills as necessary and keep supervisor informed of the condition of individuals receiving services.
•    Prepare written reports (vital signs, census reports, incident reports for example) as necessary.
•    Utilize the treatment plan as developed by the nursing staff and/or the substance abuse specialist.
•    Supervise individuals receiving services in the activities of daily living, encouraging individuals receiving services to display independence and responsibility for self.
•    Enforce limits on individuals' behavior using established policies, procedures and rules.
•    Secure and relay information used by professionals for the admission, discharge and transfer of individuals receiving services.
•    Observe individuals receiving services for changes in physical and mental conditions, reporting those to professional staff.
•    Monitor and document food intake during mealtime and snack time.
•    Assist in group educational sessions and/or activities as assigned for individuals receiving services at the facility under supervision.
•    Attend and actively participate in meetings and training as required. Maintain certification in all agency, state and federal training requirements.
•    Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
•    Demonstrate knowledge of emergency procedures and assist in crisis situations.
•    Complete all other relevant responsibilities as assigned by the supervisor.
•    Drive and travel as required.

Education We're Looking For:

Bachelors, High School Diploma (Required)

Certifications We're Looking For:

Drivers License (Valid) - USA

Experience We're Looking For:

Experience working with adults with a mental health diagnosis and/or substance use disorder | 1 Year | Not Required

Schedule:

Week 1: Tuesday, Wednesday & Friday (7:00pm-7:00am)
Week 2: Tuesday, Saturday & Sunday (7:00pm-7:00am)

Target Weekly Hours:

37.5

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Company

Monarch

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