Director, Sales Operations and Transformation

Build your best future with the Johnson Controls team 

 As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! 

What we offer

• Competitive salary 
• Paid vacation/holidays/sick time - 15 days of vacation first year
• Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
• Extensive product and on the job/cross training opportunities with outstanding resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• Check us out:  https://youtu.be/pdZMNrDJviY

What you will do:

The Regional Sales Operations Leader reports directly to the Global Sales Operations Leader and directs the efforts of sales support teams in the Region that are directly tied to the productivity and performance of our selling teams. These include the following:

• Sales & Account Support
• Pre-Sales Technical Support
• Resolution Team
• Sales Data Analyst
• S&OP Support

This position is responsible major contributions to the overall productivity and effectiveness of the sales organization. As the senior leader for Sales Operations in the Region, this position will have responsibility for working alongside the executive senior leadership team to create and establish the sales enablement strategy for the Commercial functions across Sensormatic’s products, services, solutions and channels. He/she will partner with senior and regional level leaders in Commercial, Talent Development, Human Resources, Supply Chain, Solutions Management, Engineering, Legal, Marketing and Sales to accelerate stronger business performance and advance productivity by providing the support, enablement, tools and processes that are aligned to our business strategy. This position is responsible for leading the strategy and execution of supporting our selling community around the world in advancing productivity, delivering optimized capacity in our FLS and non FLS roles, administering training and upskilling, maximizing the effective utilization of our global support teams as well as anticipating shifts in our channel allocation to more effectively and efficiently deliver the needed profitability to the company and the region.

How you will do it:

• Implements, and manages sales forecasting, planning, and budgeting processes globally.
• Maintains high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization. Ensures planning, forecasting and budgeting efforts are appropriately integrated with other planning processes employed within the organization.
• Facilitates successful implementation of new programs through the sales organization by ensuring a well-defined, efficient sales process is in place for launch.
• Fosters an organization of continuous process improvement.
• Prioritizes investments in support of sales organization productivity and in alignment with our overall Core Business Systems framework.
• Works as a member of the core Transformation team in ensuring alignment with our overall technology strategy.
• Recommends changes and enhancements to the company Customer Relationship Management technology platform.
• Makes recommendations for changing sales roles, coverage models, or team configurations in order to maximize sales productivity.
• Leads regional change management process to build organizational understanding of proposed changes, establish support from key leadership stakeholders, and effectively implement new deployment and job models. ·
• Works closely with senior sales leadership to define the optimal performance measurements and performance management programs required to ensure sales organization success. ·
• Ensures sales reporting, performance metrics and other internal intelligence is provided to the sales organization.
• Identifies new reporting tools as needed