About the Team

The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. We’re building the world’s leading last-mile logistics platform and we believe that in order to accomplish this we’ll need to disrupt ourselves a few times along the way! Our team owns initiatives that touch all parts of the Dasher & Logistics life cycle ranging from cost & quality, to Dasher pay, to Dasher retention, to order batching and beyond.

About the Role

You will own and lead our Dasher & Logistics outcomes for our Restaurants Marketplace business. You will be responsible for driving growth through improving our quality and finding opportunities to reinvest cost savings from our business. Your responsibilities will include:

• Developing our strategy & go to market for how we improve our delivery quality to drive growth and finding opportunities to reinvest cost savings from our business
• Being directly responsible for our cost and quality metrics across a subset of our product offering and develop plans to improve performance
• Owning day to day execution on initiatives that enable us to achieve our vision and north stars
• Working cross-functionally with our Product, Engineering, Finance, Analytics, to improve our profitability, enable growth, and influence the progression of our business
• Leading the set up, execution and go-to-market of new product and operational initiatives to improve our fulfillment capabilities 

Our vision is to be the most cost efficient and best-in-class quality last mile delivery platform for Customers & Merchants, while ensuring that our Dashers love delivering Restaurant Marketplace orders.

You’re excited about this opportunity because you will…

• Strategize: You will develop the strategy to best serve our audiences through a period of growth
• Own: be directly responsible for our cost and quality metrics across a subset of our product offering and develop plans to improve performance
• Influence: Work cross-functionally with our Product, Engineering, Finance, Analytics, to improve our profitability, enable growth, and influence the progression of our business
• Implement – Lead the set up, execution and go-to-market of new product and operational initiatives to improve our fulfillment capabilities 
• Lead: You will manage a strong team.  You’ll hire and retain top talent, and build team culture

We’re excited about you because…

• You have 8+ years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related experience), and you've led teams to achieve audacious goals
• You want to affect change every day and can operate in energizing environments
• You have a talent for managing complex projects, driving high-level goals into measurable plans, and enjoy implementing processes at the lowest level of detail
• You love thinking about problems from a fundamentals approach, you translate strategic vision into measurable success metrics and applicable plans
• You seek exposure to different types of problems and want to try your hand at different sides of the business
• You can build a diverse team of high performers, helping champion development of DoorDash's future leaders
• You lead and motivate teams to set and achieve aspirational goals
• You back your decisions up with data and you're comfortable pulling SQL or modeling in Excel

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s