Senior Web Technical Program Manager

About Neo4j:

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to be building the technology that powers breakthrough solutions for our customers, helping them cure diseases, fight fraud, crush pandemics, and accomplish their most ambitious missions—even if it’s getting humans to Mars. Learn more at neo4j.com and follow us @Neo4j.

  Our Vision: 

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Team:

Reporting to the Head of Digital, this critical role will shape global full-funnel web and digital marketing initiatives. This new hire will drive large parts of our website initiatives, providing optimal user experiences aligned with our marketing and digital strategies. Additionally, this role will represent the digital marketing team day-to-day in coordination of digital initiatives with teams across the business including PMM (product marketing), content, design, operations, regional marketing teams and more. Neo4j is poised to deliver innovative and engaging digital experiences for our customers, and we are looking for an entrepreneurial leader to help bring that vision to life.

This role is critical in driving the web and digital vision in partnership with multiple cross-functional teams to create audience-first engagement across Neo4j’s digital ecosystem. With critical personas in mind, you will help develop - and implement to completion - critical strategies, projects and initiatives. You will leverage data analytics to help increase demand, conversion, and optimize UX, while ensuring a strong brand, product and market positioning.

 

The Role:

• Be the Frontline for all Web requests & updates. Ability to manage multiple priorities, including among Execs/VPs and triage according to business needs.
• Partner with globally-distributed peers across marketing and other key areas of the organization - PMM, Content, Design, Operations, and more - to coordinate efforts and ensure alignment in pursuit of Neo4j’s company goals and objectives.
• Confidently present web marketing strategies, plans, and results to VP/leadership. Ability to articulate impact on key business objectives; skilled at facilitating productive meetings and feedback sessions with multiple stakeholders, keeping discussions focused with effective decision-making.
• Demonstrated ability to collaborate with peers across the organization, develop, maintain, and optimize timelines and schedules, run weekly meetings and ensure alignment across teams to meet critical project milestones.
• Jointly drive integrated marketing campaigns aligned with corporate goals, ensuring the web UX journeys aligns with wider initiatives, goals and outcomes.
• Manage Asana boards, Google Docs, Project-focused Slack channels & Figma files for multiple projects simultaneously.
• Partner with key teams to:
  • Optimize the website experiences for key UX & conversion goals
  • Work with Analytics Team to report on web traffic and conversion metrics
  • Maintain legal compliance with global data & GDPR regulations. Ensure all Neo4j web properties are aligned to legal standards, including collaborating with Product, Security and IT.
  • Help manage A/B testing and heatmaps to improve web UX and digital marketing efforts.
  • Manage Google Tag Manager on all key platforms/providers and ensure conversion tracking accuracy.
• Collaborate with stakeholders to ensure channel alignment and UX across: Web, paid media, social media, events, virtual experiences and developer ex